Welltower
Springfield House
Residential care home in Gateshead
Operated by HC-One
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
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What inspectors found
CQC: GoodReport published 7 March 2023 · Last inspected 10 January 2023
Inspectors found that people were supported to keep choice and control over their lives, and that care records focused on the individual. Staffing was sufficient, staff were trained and safely recruited, and people were helped to eat and drink a balanced diet. The building was described as well maintained, with decoration suited to people living with dementia.
- People were protected from abuse, and risks were assessed and reviewed when people's needs changed.
- Care records were found to be person-centred, an improvement since the last inspection.
- Medicines were generally managed safely.
- Staffing levels were sufficient, and staff were trained and safely recruited.
- Governance and quality checks have improved since the last inspection, but inspectors say some areas still need work and made a recommendation about this.
- Some paperwork for medicine patches and topical medicines had problems, and inspectors made a recommendation about this.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
Food hygiene rating
Very good
Food Standards Agency · inspected June 2025
What's nearby
- Near a main road
- Fire station about 50 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysPlentiful
Local crime statistics
361 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Gateshead council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £846 |
| 2025 | £888 |
What Gateshead council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Springfield House is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital, 0.9 miles away. The local GP practice is OXFORD TCE & RAWLING RD MEDICAL GROUP, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Gateshead
Local clubs, charities and support groups that help older residents stay active and connected.
Gateshead Older People's Assembly
Gateshead Older People's Assembly offers opportunities for over 50s to maintain their health and independence through socialising, exercising, and learning. We support activities in community…
Gateshead Carers Association
We support, advise, represent, advocate & campaign for unpaid adult carers living or working in Gateshead. We aim for carers to have increased choice and control in their life, improved health and…
Age UK Gateshead Limited
Our staff and volunteers together deliver services and activities for people aged over 50 in Gateshead & Newcastle.We are driven by the needs & aspirations of people in later life & our mission is…
The North Tyneside Carers Centre
The organisation aims to improve the quality of life for carers in North Tyneside by supporting them through a high quality service, shaped by carers' needs and is accessible to all carers.…
Age UK Newcastle and North Tyneside
To improve the quality of life for older people
Age Concern South Tyneside
Age Concern South Tyneside has the general aim to promote the well-being of all older people in South Tyneside, recognising their right to independence, fulfilment,dignity and choice, working with…
Part of HC-One
Springfield House is one of 247 homes run by HC-One on AskBart. See how the group's homes are rated and where it operates.
More care homes near Gateshead
Information last reviewed October 2026.
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