Care home

Alexandra House

Care home in Gateshead

Akari Care Limited

Alexandra House

Care home in Gateshead

Operated by Akari Care

CQC Good40 beds
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressHavelock Terrace, Gateshead, NE8 1QU
Beds40

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About

Alexandra House is a 40-bed care home in Gateshead, North East England, operated by Akari Care Limited. The home provides care and support to its residents.

The home was rated Good by the Care Quality Commission in 2023, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 8 March 2023 · Last inspected 21 February 2023

Inspectors carried out a focused follow-up visit to this care home for up to 40 older people, including some living with dementia, and found that earlier failings in safe care and medicines management had been addressed. The home was described as welcoming, cheerful and friendly, with staff who knew residents well, communicated effectively and supported them with compassion and respect for their individuality. Visitors and residents said they felt safe, that staffing levels were sufficient, and that the home was clean and well maintained.

Strengths noted
  • Staff followed effective processes for supporting people with their medicines and contacted health professionals promptly when health needs changed.
  • Staff were trained in safeguarding and knew how to raise concerns, and quality monitoring led to improvements following incidents and feedback.
  • Relatives and residents praised the caring, patient staff, the choice residents had over their daily lives, and the cleanliness of the premises.
  • Complaints and concerns were handled through established processes, and people felt listened to.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected October 2025

What's nearby

GP surgery150 m
A&E: The Royal Victoria Infirmary1.6 miles
Pub or bar200 m
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

361 recorded crimes in the local area (July 2026)

Top categories:

Violent crime29%
Anti-social behaviour22%
Public order10%
Criminal damage & arson8%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Gateshead council pays.

Care fee trajectory

Indicative weekly fee by year, against what Gateshead pays care homes.
YearCouncil rate (per week)
2024£846
2025£888

What Gateshead council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Alexandra House is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 1.6 miles away. The local GP practice is CENTRAL GATESHEAD MEDICAL GROUP, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The Royal Victoria Infirmary · 1.6 mi
Nearest GP · CQC Good
CENTRAL GATESHEAD MEDICAL GROUP · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Gateshead

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Gateshead Older People's Assembly

Gateshead Older People's Assembly offers opportunities for over 50s to maintain their health and independence through socialising, exercising, and learning. We support activities in community…

0.6 miles away · Source: Charity Commission (1155832)
Charity

Gateshead Carers Association

We support, advise, represent, advocate & campaign for unpaid adult carers living or working in Gateshead. We aim for carers to have increased choice and control in their life, improved health and…

0.7 miles away · Source: Charity Commission (1118942)
Charity

Age UK Gateshead Limited

Our staff and volunteers together deliver services and activities for people aged over 50 in Gateshead & Newcastle.We are driven by the needs & aspirations of people in later life & our mission is…

1.1 miles away · Source: Charity Commission (702561)
Charity

The North Tyneside Carers Centre

The organisation aims to improve the quality of life for carers in North Tyneside by supporting them through a high quality service, shaped by carers' needs and is accessible to all carers.…

3.9 miles away · Source: Charity Commission (1051472)
Charity

Age UK Newcastle and North Tyneside

To improve the quality of life for older people

7.3 miles away · Source: Charity Commission (1049527)
Charity

Age Concern South Tyneside

Age Concern South Tyneside has the general aim to promote the well-being of all older people in South Tyneside, recognising their right to independence, fulfilment,dignity and choice, working with…

7.5 miles away · Source: Charity Commission (502623)

Part of Akari Care

Alexandra House is one of 32 homes run by Akari Care on AskBart. See how the group's homes are rated and where it operates.

See all 32 Akari Care listings →

Information last reviewed October 2026.

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