Walker&Harrison Care

Home care agency in Middlesbrough

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address14D High Force Road, Riverside Park Industrial Estate, Middlesbrough, TS2 1RH

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About

Walker&Harrison Care is a home care agency based in Middlesbrough that provides care and support in people's own homes. Its stated aim is to help people live as independently and safely as possible at home for as long as they wish. Dementia is the agency's main care focus, and it also supports older people aged 65 and over, younger adults under 65, people with mental health needs and people with learning disabilities. Clients can choose from a range of services and pick those that suit their circumstances.

The Care Quality Commission rates Walker&Harrison Care Good overall, in a report published in 2022. Its key questions are rated Good for safe, effective, caring and responsive care, and Requires Improvement for well-led.

What inspectors found

CQC: Good

Report published 26 July 2022 · Last inspected 11 July 2022

Inspectors rated this first-ever inspection of the domiciliary care service as good, after visits in early July 2022. The report describes people as highly positive about their care calls, with relatives praising staff for knowing people well, staying beyond planned times, and protecting dignity and choice. Support for people's healthcare, decision-making, end of life care and access to information is described as strong, and the management team is seen as visible and responsive.

Strengths noted
  • Staff are described as kind, caring and compassionate, going beyond what was planned to achieve positive outcomes for people
  • People's choice, control and capacity are supported, with policies and systems that encourage the least restrictive approach
  • Care is tailored to individual needs and preferences, and end of life care is described as going above and beyond
  • Leaders are seen as transparent and quick to respond to concerns, and the service's values are reflected in its care
Areas to improve
  • Recruitment processes need further improvement, and inspectors made a recommendation about this
  • Staff need more consistent support to carry out their roles, which is the subject of a further recommendation
  • Governance oversight needs strengthening, as audits had gaps and need to be wider in scope and more embedded

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery1.0 miles
Hospital2.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAdequate
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Walker&Harrison Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Walker&Harrison Care is backed by a local NHS health network. The nearest A&E is The James Cook University Hospital, 2.8 miles away. The local GP practice is THE ENDEAVOUR PRACTICE, 1 miles away.

Nearest hospital · A&E
The James Cook University Hospital · 2.8 mi
Nearest GP
THE ENDEAVOUR PRACTICE · 1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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