Midshires Care Ltd

Helping Hands Middlesbrough

Home care agency in Middlesbrough

Operated by Midshires Care

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressSuite 118-119 Cleveland Business Centre, Oak Street, Middlesbrough, TS1 1RQ

Do you run Helping Hands Middlesbrough? Manage this listing free.

About

Helping Hands Middlesbrough is a home care agency operated by Midshires Care Ltd, with its office in Middlesbrough, North Yorkshire. It provides care and support in people's own homes, with a particular focus on dementia. It also supports older people, younger adults under 65, and people with physical or learning disabilities. The agency offers tailored care services suited to each person's needs and lifestyle, including for people with ongoing, progressive or terminal conditions arising from ageing, accident or injury.

The Care Quality Commission rated the agency Good overall in its report published in 2019, with Good ratings across all five key questions: safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 7 August 2019 · Last inspected 17 July 2019

Inspectors visited a domiciliary care service supporting 24 people in their own homes in Middlesbrough in July 2019. Staff were described as knowing how to keep people safe, with risks assessed and recruitment checks reducing the chance of unsuitable staff being hired. People spoke positively about the staff who supported them, and their choices, privacy, dignity and independence were respected.

Strengths noted
  • Staff understood how to safeguard people from abuse, and concerns raised were handled appropriately
  • People's needs were assessed and reviewed, and enough suitably trained staff were available to meet them
  • People spoke highly of the staff supporting them
  • Complaints were managed appropriately, and feedback from people and others was sought and acted upon

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital2.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenAmple
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Helping Hands Middlesbrough will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Helping Hands Middlesbrough is backed by a local NHS health network. The nearest A&E is The James Cook University Hospital, 2 miles away. The local GP practice is THE ENDEAVOUR PRACTICE, 0.2 miles away.

Nearest hospital · A&E
The James Cook University Hospital · 2 mi
Nearest GP
THE ENDEAVOUR PRACTICE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Midshires Care

Helping Hands Middlesbrough is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.

See all 150 Midshires Care listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Helping Hands Middlesbrough, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Helping Hands Middlesbrough so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Helping Hands Middlesbrough?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.