Home care agency

Esteem Homecare Services

Home care agency in Middlesbrough

Esteem Homecare Services

Home care agency in Middlesbrough

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressUnit 1D Brighouse Road, Riverside Park, Middlesbrough, TS2 1RT
Registered managerWilliam Meli

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About

Esteem Homecare Services is a home care agency based in Middlesbrough that delivers care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and people living with dementia, physical disabilities and mental health conditions. Esteem Homecare Services was rated Good by the Care Quality Commission in 2020, with Good ratings for safety, effectiveness, caring and responsiveness. The Well-led key question was rated Requires Improvement.

What inspectors found

CQC: Good

Report published 30 September 2020 · Last inspected 25 August 2020

Inspectors found that people using this domiciliary service in Middlesbrough and nearby areas spoke warmly about the staff, describing them as caring and friendly. Risks were assessed and medicines were managed safely, although some records needed improving. The report describes the service's management and leadership positively, and says staff work well with outside professionals.

Strengths noted
  • Feedback from people using the service was very positive about staff
  • Staff were safely recruited
  • Medicines were managed safely
  • Management and leadership were praised, and staff worked effectively with external professionals
Areas to improve
  • Some records, including risk assessment records, needed improving
  • Quality assurance systems were in place but still needed further improvement

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery1.1 miles
Hospital2.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsAdequate
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Esteem Homecare Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Esteem Homecare Services is backed by a local NHS health network. The nearest A&E is The James Cook University Hospital, 2.9 miles away. The local GP practice is THE ENDEAVOUR PRACTICE, 1.1 miles away.

Nearest hospital · A&E
The James Cook University Hospital · 2.9 mi
Nearest GP
THE ENDEAVOUR PRACTICE · 1.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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