Home care agency
Village Homecare
Home care agency in Coalville, Leicestershire
Village Homecare
Home care agency in Coalville, Leicestershire
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About
Village Homecare is a home care agency based in Coalville, Leicestershire. It provides care and support in people's own homes, with a focus on dementia care. The agency supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse, and eating disorders.
Village Homecare was rated Good by the Care Quality Commission in its 2023 report, with Good grades across all five key-question areas: Safe, Effective, Caring, Responsive, and Well-led.
What inspectors found
CQC: GoodReport published 4 August 2023 · Last inspected 5 July 2023
Inspectors found that the agency's personal care visits were generally well delivered, with staff described as caring, respectful and friendly, and people reporting strong relationships with them. Care plans reflected individual needs, staffing was judged sufficient, and the registered manager was seen as open and responsive to issues raised. The overall rating improved to good since the last inspection.
- Safe recruitment processes ensure that only suitable staff are employed
- People and relatives are very satisfied with the personal care provided and feel treated with dignity and respect
- Care plans are individualised and include guidance on reducing risks to people's safety
- People are supported to make their own choices and to stay as independent as they wish
- Some calls were not always timely enough to provide the personal care people needed
- Quality assurance checks needed more detail to make sure all relevant care provision was being monitored
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Village Homecare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Village Homecare is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 11.9 miles away. The local GP practice is WHITWICK ROAD SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Coalville
Information last reviewed October 2026.
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