Home care agency
Caring Hands (Domiciliary Care) Ltd.
Home care agency in Ashby-de-la-zouch, Leicestershire
Caring Hands (Domiciliary Care) Ltd.
Home care agency in Ashby-de-la-zouch, Leicestershire
Operated by Caring Hands (Domiciliary Care)
Do you run Caring Hands (Domiciliary Care) Ltd.? Manage this listing free.
About
Caring Hands (Domiciliary Care) Ltd. is a home care agency based in Ashby-de-la-Zouch, Leicestershire. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities, and eating disorders.
The agency was rated Requires Improvement by the Care Quality Commission in 2022. It was found to be Good for Effective, Caring and Responsive care, though the Safe and Well-led key questions were rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 20 September 2022 · Last inspected 15 August 2022
Inspectors visited a domiciliary service supporting 108 people with personal care at the time. Staff were described as thoroughly vetted before starting, warm towards the people they support, and willing to act quickly when someone became unwell. Recent changes to call scheduling were reported to have improved staff timekeeping and consistency, although the report says the service's governance and medicines processes still needed work.
- Staff were recruited with appropriate checks, and were kind, caring and positive about their roles.
- Staff understood people's health needs and responded promptly when they noticed someone was unwell.
- Staff knew people's dietary needs and supported them at mealtimes in line with their care plans.
- Newly introduced care plans contained detailed information about people's needs and risks, and staff felt supported and able to raise concerns with managers.
- Quality assurance systems and processes were not always effective or in place, and the report identifies a breach of regulation relating to governance.
- Medicines systems needed further improvement to make sure people received their medicines as prescribed.
- Some care plan reviews were overdue, so care plans did not always reflect people's current needs.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Caring Hands (Domiciliary Care) Ltd. will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Caring Hands (Domiciliary Care) Ltd. is backed by a local NHS health network. The nearest A&E is Queen's Hospital Burton, 9.2 miles away. The local GP practice is CASTLE MEDICAL GROUP, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Caring Hands (Domiciliary Care)
Caring Hands (Domiciliary Care) Ltd. is one of 2 services run by Caring Hands (Domiciliary Care) on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Ashby-de-la-zouch
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Caring Hands (Domiciliary Care) Ltd., your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Caring Hands (Domiciliary Care) Ltd.?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.