Springfield
Home care agency in Ashby-de-la-zouch, Leicestershire
Operated by EMH Care and Support
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About
Springfield is a home care agency that provides care and support in people's own homes. Its office is in Ashby-de-la-Zouch, Leicestershire, and its care focus is dementia. The agency also supports older people aged 65 and over, younger adults under 65, people with physical disabilities and people with sensory impairment.
The Care Quality Commission rates Springfield Good overall, in a report published in 2022. Its key question ratings are Good for safe, caring, responsive and well-led, and Requires Improvement for effective.
What inspectors found
CQC: GoodReport published 20 June 2022 · Last inspected 11 May 2022
Inspectors found that Springfield, an extra care housing service in Ashby-de-la-zouch, supports 69 people, 11 of whom receive personal care. Staff were described as kind, respectful and knowledgeable about people's preferences, and people were supported to keep their independence and make their own choices. Care records did not always capture key personal information, and some people were supported by staff less familiar with their needs.
- Medicines are managed safely and incidents and accidents are reviewed through a clear process
- Infection control procedures are followed and enough trained staff are deployed
- Staff show respect for privacy and dignity, and people's communication needs are met
- A new registered manager has started improvements and the provider's systems support quality monitoring
- Care plans do not fully reflect important details such as health conditions
- Records for people who need help with meals could be improved, according to relatives
- Some people were supported by staff who did not know their needs as well as they should
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsLimited
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Springfield will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Springfield is backed by a local NHS health network. The nearest A&E is Queen's Hospital Burton, 8.5 miles away. The local GP practice is CASTLE MEDICAL GROUP, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of EMH Care and Support
Springfield is one of 5 services run by EMH Care and Support on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Ashby-de-la-zouch
Information last reviewed October 2026.
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