Home Instead

Home Instead Swadlincote, Ashby and Melbourne

Home care agency in Swadlincote, Derbyshire

Operated by Home Instead

CQC GoodDementia
NeighbourhoodGreen SurroundingsPeaceful Neighbourhood
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address2 Hill Street, Swadlincote, DE11 8HL

Do you run Home Instead Swadlincote, Ashby and Melbourne? Manage this listing free.

About

Home Instead Swadlincote, Ashby and Melbourne is a home care agency that delivers care and support in people's own homes. Based in Swadlincote, Derbyshire, it operates under the Home Instead brand and names dementia as its care focus. It also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. Its Care Professionals assist with care and support needs, and the agency offers live-in care to help older adults remain at home for longer.

The Care Quality Commission's most recent report on the agency, published in 2020, rates it Good overall. Its key questions are rated Good for Effective, Caring, Responsive and Well-led, and Requires Improvement for Safe.

What inspectors found

CQC: Good

Report published 9 March 2020 · Last inspected 29 January 2020

Inspectors found that people receiving this home-based care service in and around Swadlincote generally felt safe, respected and well supported. Staff were described as kind and familiar with people's preferences, and they received training and guidance from managers. Some areas of record-keeping and care planning needed strengthening.

Strengths noted
  • People said they felt safe with staff, and risks were identified so staff could act to protect them.
  • Staff were trained to recognise and report possible abuse and to reduce the risk of infection.
  • Each person had a consistent small group of staff, introduced before care began, who knew them well.
  • Staff were described as kind and caring, and people's privacy, dignity and independence were respected in their homes.
Areas to improve
  • Care plans sometimes lacked full detail on the help each person required.
  • Some medication logs were incomplete, so not all support given was recorded, and inspectors recommended changes to how medicines are managed.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital5.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Home Instead Swadlincote, Ashby and Melbourne will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Home Instead Swadlincote, Ashby and Melbourne is backed by a local NHS health network. The nearest A&E is Queen's Hospital Burton, 5.4 miles away. The local GP practice is HEARTWOOD MEDICAL PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen's Hospital Burton · 5.4 mi
Nearest GP · CQC Good
HEARTWOOD MEDICAL PRACTICE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Home Instead

Home Instead Swadlincote, Ashby and Melbourne is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.

See all 220 Home Instead listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Home Instead Swadlincote, Ashby and Melbourne, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Home Instead Swadlincote, Ashby and Melbourne so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Home Instead Swadlincote, Ashby and Melbourne?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.