Home care agency
Community Careline NWL Ltd
Home care agency in Coalville, Leicestershire
Community Careline NWL Ltd
Home care agency in Coalville, Leicestershire
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About
Community Careline NWL Ltd is a home care agency based in Coalville, Leicestershire, providing care and support delivered in people's own homes. The agency supports older people aged 65 and over, people living with dementia, those with physical disabilities, mental health needs, sensory impairment and eating disorders.
The agency was rated Good by the Care Quality Commission in 2020, receiving Good grades across all five key-question areas: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 21 January 2020 · Last inspected 27 November 2019
Inspectors found that a small, familiar team of staff supports people in their own homes and flats across Leicestershire, with risks assessed and managed and medicines handled safely. Staff were described as well trained, kind and respectful, and people were involved in planning their own care and in shaping the service. The service was rated Good, the same as at its previous inspection.
- Risks to people were assessed and managed, and staff understood how to keep people safe from harm
- Staff were trained to meet people's needs and staff recruitment checks were carried out before new staff began work
- People were treated kindly, with respect, and were supported to keep their independence and dignity
- People and their families were involved in care planning, could raise concerns, and feedback was used to improve the service
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Community Careline NWL Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Community Careline NWL Ltd is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 11.9 miles away. The local GP practice is HUGGLESCOTE SURGERY, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Coalville
Information last reviewed October 2026.
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