Vibrant Home Care
Home care agency in Ashford, Kent
Operated by Faseha Healthcare Recruitment
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Vibrant Home Care is a home care (domiciliary care) agency that provides care and support in people's own homes. Its office is in Ashford, Kent, and it has a particular focus on dementia. The agency supports people with dementia, older people aged 65 and over, younger adults under 65, and people with physical disabilities.
The Care Quality Commission rated Vibrant Home Care as Requires Improvement overall in its report published in 2023. Of the key questions, it was rated Good for being effective and caring, and Requires Improvement for being safe, responsive and well-led.
What inspectors found
CQC: Requires improvementReport published 12 October 2023 · Last inspected 24 August 2023
Inspectors found that people and their relatives value the care staff, who were described as caring and respectful of privacy. Staff were trained for their roles, understood their safeguarding duties, and handled medicines safely, and they worked well with district nurses and a local hospice. However, the report found gaps in management oversight, incomplete risk assessments and care plans, and infection-control practices that did not always protect people, so the service was rated as requiring improvement.
- People and relatives described care staff as caring and said that privacy is respected.
- Staff understand how to recognise and report safeguarding concerns, and medicines are managed safely, with staff assessed as competent before giving them.
- Staff receive role-relevant training, new recruits complete an induction that includes shadowing, and training is arranged when people's needs change.
- Staff work effectively with health professionals, including escalating concerns to district nurses and working with a local hospice, and people are supported to make choices and keep control of their lives.
- Quality assurance checks were not always effective, some audits lacked documented observations, and accidents, incidents and complaints were not overseen closely enough to identify trends.
- Some health risks were not fully assessed, moving and positioning risk assessments were incomplete for two people, and care plans for people with skin-integrity needs did not always include important information.
- Staff practices did not always protect people from infectious diseases, and some feedback indicated that people's homes were not always kept tidy.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceLimited
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtSparse
- Bowling GreenLimited
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — Vibrant Home Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Vibrant Home Care is backed by a local NHS health network. The nearest A&E is William Harvey Hospital (Ashford), 5.7 miles away. The local GP practice is CHARING SURGERY, 3.4 miles away, rated ‘Outstanding’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Faseha Healthcare Recruitment
Vibrant Home Care is one of 3 services run by Faseha Healthcare Recruitment on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Ashford
Information last reviewed October 2026.
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