AZ Caring Services Ltd
Home care agency in Ashford, Kent
Operated by A Z Caring Services
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
AZ Caring Services Ltd is a home care agency based in Ashford, Kent, providing domiciliary care and support to enable people to live independently in their own homes. The agency supports older people, younger adults, and those living with dementia, physical disabilities, sensory impairment and learning disabilities. It offers a range of services including personal care, domestic support, hospital discharge assistance, overnight care, respite care and dementia-focused support, available on a 24-hour basis.
AZ Caring Services was rated Good by the Care Quality Commission in 2020. The inspection found it to be safe, caring and responsive to clients' needs, with good leadership. The Effective key question was rated Requires Improvement.
What inspectors found
CQC: GoodReport published 29 September 2020 · Last inspected 3 September 2020
Inspectors found the agency's carers were trusted by people entering their homes, with relatives describing staff as caring, approachable and helpful during lockdown. Staffing levels, recruitment, training, infection control and medicines management were judged safe, and the provider had made improvements to recording, complaints handling and quality checks since the last inspection. The provider also kept a clearer line of communication with relatives and staff through surveys, regular contact and staff meetings.
- Relatives said staff were kind, caring and approachable, and described strong, supportive relationships
- Staff were trained to recognise and act on abuse, and recruitment and supervision were judged safe
- Medicines were managed safely, with improved recording and annual competency checks for staff
- Feedback from relatives and staff is gathered regularly and used to inform service improvements
- Improvements to the electronic system were planned to make the auditing process more effective
- The provider was previously fined for failing to display its rating, and inspectors will keep monitoring the service
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseAdequate
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenLimited
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — AZ Caring Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
AZ Caring Services Ltd is backed by a local NHS health network. The nearest A&E is William Harvey Hospital (Ashford), 2.4 miles away. The local GP practice is NEW HAYESBANK SURGERY, 1 miles away, rated ‘Outstanding’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of A Z Caring Services
AZ Caring Services Ltd is one of 2 services run by A Z Caring Services on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Ashford
Information last reviewed October 2026.
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