Home care agency
Versacare Limited
Home care agency in Coulsdon, Croydon
Versacare Limited
Home care agency in Coulsdon, Croydon
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About
Versacare Limited is a home care agency based in Coulsdon, Croydon, that provides care and support in people's own homes. It offers personalised, 24-hour live-in care, with carers staying in the client's home to meet needs around the clock, and the service can be adjusted to suit each person. Dementia is its stated care focus. The agency also supports older adults, younger adults, people with physical disabilities, mental health needs, sensory impairments, learning disabilities and substance misuse. It says its workers are trained in live-in care and that it aims to offer a flexible, friendly and professional service.
The Care Quality Commission rates Versacare Good overall, in a report published in 2020. It also received Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions.
What inspectors found
CQC: GoodReport published 3 December 2020 · Last inspected 2 November 2020
Inspectors found that people receiving 24-hour live-in care in their own homes were generally satisfied with their support, and that people and relatives spoke well of care workers and the management team. People said they were involved in decisions about their care, and staff were described as caring, respectful, and mindful of privacy, dignity and independence. This was a remote pilot review, and the report notes that the rating for the caring, effective and responsive areas is carried over from the last inspection.
- People and relatives praised care workers and the way the service is managed.
- Care plans were personalised, and people had been involved in planning their care, including end of life care.
- Safeguarding systems were in place, risk assessments were used to reduce risks, and infection control measures were in operation.
- Staffing levels were judged sufficient, pre-employment checks were carried out, and the registered managers were described as approachable and easy to reach.
- Policies and systems around medicines did not always support safe practice. The provider took immediate action to correct this, and inspectors have made a recommendation about medicines protocols.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Versacare Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Versacare Limited is backed by a local NHS health network. The nearest A&E is Croydon University Hospital, 5.7 miles away. The local GP practice is OLD COULSDON MEDICAL PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Coulsdon
Information last reviewed October 2026.
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