Home care agency
Nursing Direct Ltd - DCA Office
Home care agency in Coulsdon, Croydon
Nursing Direct Ltd - DCA Office
Home care agency in Coulsdon, Croydon
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About
Nursing Direct Ltd - DCA Office is a home care agency based in Coulsdon, Croydon, Greater London. It delivers care and support in the homes of the people it supports, who include older people aged 65 and over, younger adults, and those with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and substance misuse support needs.
The agency was rated Good by the Care Quality Commission in 2023, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 7 September 2023 · Last inspected 9 August 2023
Inspectors found the service was able to show it applies the right support, right care, right culture principles. People and relatives described a regular, familiar team, staff who knew their likes and dislikes, and kind, respectful care that preserved their dignity. Safeguarding, medicines handling, recruitment, staffing levels and quality monitoring were all described as working well.
- Support was planned to give people maximum choice and control, with the least restrictive approach used.
- People were cared for by consistent, regular staff who knew their preferences, and they described the care as kind and respectful.
- Staff were trained in safeguarding, medicines administration, and infection control, and safe recruitment was in place.
- Leadership was seen as open and welcoming of feedback, with effective systems for monitoring quality.
- Some people and relatives said communication from the office could be better when staff were running late.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseAmple
- Public ParkAdequate
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAmple
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Nursing Direct Ltd - DCA Office will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Nursing Direct Ltd - DCA Office is backed by a local NHS health network. The nearest A&E is St Helier Hospital, 4.6 miles away. The local GP practice is BRAMLEY AVENUE SURGERY, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Coulsdon
Information last reviewed October 2026.
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