Home care agency

Toldene Court

Home care agency in Coulsdon, Croydon

Toldene Court

Home care agency in Coulsdon, Croydon

Operated by London Borough of Croydon

CQC GoodDementia
Address106 Tollers Lane, Coulsdon, CR5 1BD

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About

Toldene Court is a home-care service based in Coulsdon, Croydon, providing dementia support. The service works with older people aged 65 and over, younger adults under 65, people with physical disabilities, and those with sensory impairment. Toldene Court was rated Good by the Care Quality Commission in 2022, achieving Good grades across all five key lines of enquiry: Safe, Effective, Caring, Responsive, and Well-led.

What inspectors found

CQC: Good

Report published 11 August 2022 · Last inspected 15 July 2022

Inspectors found that the 37 people receiving personal care at this extra care housing service were supported by staff who built good relationships with them and respected their choices. Care plans reflected individual needs, activities were available, and relatives could visit without unnecessary restrictions. The service was rated Good, with infection control and health and safety maintained alongside the landlord.

Strengths noted
  • Staffing levels were sufficient, so people received safe and timely support.
  • Medicines were managed safely, and staff knew how to protect people from abuse and neglect.
  • Staff had suitable training and regular supervision, and felt well supported by their manager.
  • People were helped to stay independent, to make their own choices, and were treated with dignity and respect.
Areas to improve
  • Recruitment of new staff was on hold while a restructure was under way, although existing checks on staff remained in place.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital6.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Toldene Court will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Toldene Court is backed by a local NHS health network. The nearest A&E is East Surrey Hospital, 6 miles away. The local GP practice is OLD COULSDON MEDICAL PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
East Surrey Hospital · 6 mi
Nearest GP · CQC Good
OLD COULSDON MEDICAL PRACTICE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of London Borough of Croydon

Toldene Court is one of 7 services run by London Borough of Croydon on AskBart. See how the group's services are rated and where it operates.

See all 7 London Borough of Croydon listings →

Information last reviewed October 2026.

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