Home care agency

TTTrippleCare Limited

Home care agency in Luton

TTTrippleCare Limited

Home care agency in Luton

CQC Requires improvementDementia
AddressRegus Building, Office 22B, 960 Capability Green, Luton, LU1 3PE

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About

TTTrippleCare Limited is a home care agency based in Luton, Bedfordshire, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions and sensory impairment. It has a particular focus on dementia care.

The agency was rated Requires Improvement by the Care Quality Commission in 2019. It was rated Good for Caring and Responsive, and Requires Improvement for Safe, Effective and Well-led.

What inspectors found

CQC: Requires improvement

Report published 11 November 2019 · Last inspected 17 October 2019

Inspectors found people felt secure with staff and management, and that care was delivered by consistent, unhurried staff who respected people's homes and took time to get to know them. Staff were trained, supervised and supported, and people were involved in planning their care and choosing how it was delivered. Inspectors raised concerns about recruitment checks, the monitoring of quality and some medicines processes.

Strengths noted
  • People said they feel safe with their carers and the manager, and risk assessments were in place.
  • Relatives and people described staff as warm and considerate, and staff were respectful in people's homes.
  • Regular, familiar staff were in place, with enough of them to meet people's needs and time to spend with people.
  • Staff received regular training, supervision and competency checks, and people, relatives and staff spoke well of how the service is managed.
Areas to improve
  • Some required staff recruitment checks had not been completed, which could put people's safety at risk.
  • The provider's quality monitoring had not identified the shortfalls inspectors found.
  • Some medicines processes needed improvement, and management's understanding of its role in safeguarding concerns was not complete.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital3.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseAmple
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — TTTrippleCare Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

TTTrippleCare Limited is backed by a local NHS health network. The nearest A&E is Luton and Dunstable Hospital, 3.3 miles away. The local GP practice is THE MEDICI MEDICAL PRACTICE, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Luton and Dunstable Hospital · 3.3 mi
Nearest GP · CQC Good
THE MEDICI MEDICAL PRACTICE · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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