Home care agency
Legend Integrated Care
Home care agency in Luton
Legend Integrated Care
Home care agency in Luton
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About
Legend Integrated Care is a family-run home care agency based in Luton, Bedfordshire. It provides care and support in people's own homes, including 24-hour care, across Bedfordshire, Hertfordshire and Buckinghamshire. The agency was founded by two sisters who drew on a family history of caring at home. Its stated values are dedication, compassion and innovation, and it aims to see each client as an individual rather than a list of care needs. Dementia is its care focus, and it supports older people, younger adults, people with physical or sensory impairments, people with mental health needs and people with learning disabilities.
The Care Quality Commission rates Legend Integrated Care as Requires Improvement overall, in a report published in 2021. It was rated Good for caring, and Requires Improvement for safe, effective, responsive and well-led.
What inspectors found
CQC: Requires improvementReport published 8 December 2021 · Last inspected 10 November 2021
Inspectors rated this first-time inspection of a live-in domiciliary care service as requires improvement, mainly over management oversight. People and relatives said they felt safe and that staff were kind and caring, and staff described a positive culture and good support from management. Inspectors found gaps in risk assessments, care records, end-of-life planning, mental capacity assessments and support for people's social lives and physical needs.
- People and their relatives spoke well of the service and said they felt safe
- Staff were described as kind and caring, and people had regular staff who met their care needs
- Staff said they enjoyed working for the service and felt well supported, with regular supervisions, meetings and training
- A positive culture was reported across the management and staff team
- Quality checks and audits by the management team were not effective enough
- Risk assessments and care records were not always complete, and plans to respond to some risks were lacking
- End-of-life planning and mental capacity assessments were not consistently carried out
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseAmple
- Public ParkAdequate
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Legend Integrated Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Legend Integrated Care is backed by a local NHS health network. The nearest A&E is Luton and Dunstable Hospital, 3.3 miles away. The local GP practice is THE MEDICI MEDICAL PRACTICE, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Luton
Information last reviewed October 2026.
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