Home care agency

TrueArk Healthcare

Home care agency in Ipswich, Suffolk

TrueArk Healthcare

Home care agency in Ipswich, Suffolk

CQC GoodDementia
Address4D Mitre House, 2 Bond Street, Ipswich, IP4 1JE

Do you run TrueArk Healthcare? Manage this listing free.

About

TrueArk Healthcare is a privately owned home care agency based in Ipswich, Suffolk. It provides care and support in people's own homes. The agency describes its services as flexible and tailored, with care designed around each person's individual needs. As a small business, it says that clients' needs come first, and that staff work closely with each person to understand what matters to them.

The agency specialises in dementia care. It supports people with dementia, older people aged 65 and over, younger adults under 65, and people with physical disabilities. The Care Quality Commission rates TrueArk Healthcare Good overall, with Good ratings across the safe, effective, caring, responsive and well-led questions, in a report published in 2023.

What inspectors found

CQC: Good

Report published 2 June 2023 · Last inspected 4 May 2023

Inspectors rated this first-time inspection of this domiciliary care provider as good, after a visit in early May 2023 prompted by a review of information held about the service. People described staff as well trained, kind and compassionate, and said care plans were drawn up with them and their families. Staff were said to understand how to spot and report abuse, and medicines support and staff competency checks were regular.

Strengths noted
  • Staff are described as well trained and delivering care in a kind and compassionate way
  • Risks are assessed and mitigated, with guidance for staff in care plans
  • Medicines are supported on time, with regular checks on staff competency
  • People and relatives said the service is well led and that office contact is positive

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital1.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenPlentiful
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — TrueArk Healthcare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

TrueArk Healthcare is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 1.6 miles away. The local GP practice is DR SOLWAY AND DR ROY PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Ipswich Hospital · 1.6 mi
Nearest GP · CQC Good
DR SOLWAY AND DR ROY PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at TrueArk Healthcare, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to TrueArk Healthcare so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run TrueArk Healthcare?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.