Choices Healthcare Ltd Suffolk
Home care agency in Ipswich, Suffolk
Operated by Choices Healthcare
Do you run Choices Healthcare Ltd Suffolk? Manage this listing free.
About
Choices Healthcare Ltd Suffolk is a home care agency based in Ipswich, providing care and support in people's own homes. Its website says carers tailor support to each person's routine and needs, and that nursing staff with various specialisms are available across the South East of England. Dementia is its main care focus, and it supports adults of all ages, including older people, younger adults and people with physical disabilities, mental health needs or learning disabilities.
The Care Quality Commission rates the agency Requires Improvement overall (report published 2023). It is rated Good for Caring and Responsive, Requires Improvement for Effective and Well-led, and Inadequate for Safe.
What inspectors found
CQC: Requires improvementReport published 29 March 2023 · Last inspected 21 March 2023
Inspectors found that people receiving live-in personal care in their own homes generally gave positive feedback, and the provider acted when individual concerns were raised. Risk management has improved and the provider is updating care plans and reviewing staff training on learning disability and autism. Handovers between live-in carers and communication from the office were still inconsistent at times, although inspectors saw movement in the right direction.
- People and relatives generally gave positive feedback about the care they received.
- The provider took appropriate action when individual problems were raised.
- Systems for assessing and managing risk have improved, and the requirements of the earlier Warning Notice were met.
- The provider is updating care plans and reviewing staff training, including consideration of training for each role on learning disability and autism.
- Handovers when live-in carers change over were not always smooth.
- Communication from the office was still mixed at times.
- Auditing systems need further development to consistently record the actions taken and lessons learnt, and the service remains in breach of a regulation on governance.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenPlentiful
- Playing FieldSparse
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Choices Healthcare Ltd Suffolk will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Choices Healthcare Ltd Suffolk is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 2 miles away. The local GP practice is BARRACK LANE MEDICAL CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Choices Healthcare
Choices Healthcare Ltd Suffolk is one of 3 services run by Choices Healthcare on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Ipswich
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Choices Healthcare Ltd Suffolk, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Choices Healthcare Ltd Suffolk?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.