Hearts of Care Agency

Home care agency in Ipswich, Suffolk

CQC InadequateDementia
Address51 Princes Street, Ipswich, IP1 1UR

Do you run Hearts of Care Agency? Manage this listing free.

About

Hearts of Care Agency is a home care agency that provides care and support to adults in their own homes, helping them stay safe and independent there. It offers a range of care options for older relatives and for people with specialised needs. Its care focus is dementia, and it supports people aged 65 and over, adults under 65, people with physical disabilities and people with mental health needs. The office is in Ipswich, Suffolk.

The Care Quality Commission has rated the agency Inadequate overall, in a report published in 2025. Its key question ratings are Inadequate for safe, effective, responsive and well-led, and Requires Improvement for caring.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital2.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Hearts of Care Agency will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hearts of Care Agency is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 2.1 miles away. The local GP practice is BURLINGTON PRIMARY CARE, 0.3 miles away.

Nearest hospital · A&E
Ipswich Hospital · 2.1 mi
Nearest GP
BURLINGTON PRIMARY CARE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Hearts of Care Agency, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Hearts of Care Agency so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Hearts of Care Agency?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.