Care home
The Hollies
Care home in Westcliff-on-sea, Southend-on-Sea
The Hollies
Care home in Westcliff-on-sea, Southend-on-Sea
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
The Hollies is a 10-bed care home in Westcliff-on-Sea, near Southend-on-Sea, Essex. The home is registered to provide residential care.
The Hollies was rated Requires Improvement by the Care Quality Commission in 2023. The home was rated Good for effective, caring and responsive care, but Requires Improvement for safe care and for being well-led.
What inspectors found
CQC: Requires improvementReport published 13 March 2023 · Last inspected 1 March 2023
Inspectors visited The Hollies, a small residential home for up to 10 autistic people and people with a learning disability, and found that the service had moved from inadequate to requires improvement, so it is no longer in special measures. Staff were described as caring and respectful, with people supported to pursue interests, take positive risks and have a say in how the home runs. Oversight has improved, but the checks on medicines administration have not yet caught the errors found during the visit.
- Staff are described as caring, respectful and attentive to people's individual needs, and were praised by a person using the service.
- People are supported to make choices, pursue interests and access community and specialist health support.
- Staff are trained, understand how to recognise and report abuse, and recruitment checks are safe.
- Infection prevention and control measures were in place, and the provider has made improvements to quality monitoring since the last inspection.
- Medicines administration needs improvement, and the provider's checks on it were not always effective at identifying errors, which is a continued breach of regulation.
- Quality monitoring systems are still not robust enough and did not identify the concerns inspectors found during the visit.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtAmple
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Local crime statistics
452 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Southend-on-Sea council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £903 |
| 2025 | £958 |
What Southend-on-Sea council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Hollies is backed by a local NHS health network. The nearest A&E is Southend Hospital, 1.1 miles away. The local GP practice is THE VALKYRIE SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Westcliff-on-sea
Local clubs, charities and support groups that help older residents stay active and connected.
Age Concern Southend-on-sea Cio
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The C E D A R S (The Centre for the Employment of the Disabled and Retired in Rayleigh Society)
The society is known as c e d a r s (centre for employment of the disabled and retired of rochford society. it was originally hoped to find "piece work" to supplement the income of pensioners and…
Hockley and Hawkwell Day Centre
From our own premises we provide a meeting place for the benefit of the people of Hockley and Hawkwell aged 55 or over. Freshly cooked lunches, light refreshments and afternoon entertainment are…
Carers Choices
Carers Choices is a specialist charity supporting unpaid carers and the people they care for. We provide practical and emotional support through our advocacy, groups and services including respite…
Wyvern Community Transport
Wyvern Community Transport provides fully accessible transport to permanent residents of Rochford District and Castle Point Borough on an individual basis who are unable to access public transport.
Age UK Sheppey
- day opportunities at 2 day centres in Sheerness and Leysdown, including transport, light breakfast, a freshly cooked lunch and activities - trips and outings, included escorted shopping every…
More care homes near Westcliff-on-sea
Information last reviewed October 2026.
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