Care home

Elgin Rest Home

Care home in Westcliff-on-sea, Southend-on-Sea

Elgin Rest Home

Care home in Westcliff-on-sea, Southend-on-Sea

CQC Requires improvement17 beds
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address12-14 Manor Road, Westcliff On Sea, SS0 7SS
Beds17

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About

Elgin Rest Home is a 17-bed care home in Westcliff-on-Sea, Southend-on-Sea. The home provides residential care and was rated Requires Improvement by the Care Quality Commission in 2023. The Safe and Well-led key questions were rated Requires Improvement; Effective, Caring and Responsive were rated Good.

Families considering Elgin Rest Home may wish to discuss recent inspection findings with the home directly and review the full CQC report.

What inspectors found

CQC: Requires improvement

Report published 28 April 2023 · Last inspected 21 March 2023

Inspectors visited Elgin Rest Home in March 2023 during a focused review of safety and leadership. The home was found to be clean and free of unpleasant odours, and people reported feeling safe and that staff were kind and caring. The building itself was described as needing refurbishment, and the report said the registered manager was responsive to issues raised during the visit.

Strengths noted
  • The home was clean and free from unpleasant odours
  • People told inspectors they felt safe and were happy with their support
  • Staff were described by people using the service as kind and caring
  • The registered manager responded proactively to concerns raised during the inspection
Areas to improve
  • Parts of the environment need upgrading, including damaged kitchen cupboards and some bedrooms needing redecoration
  • Quality assurance checks were not always effective, and some maintenance issues had not been identified through audits
  • Medicines stock record checks were not always acted on in a timely way

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected September 2025

What's nearby

GP surgery300 m
A&E: Southend Hospital1.2 miles
Pub or bar250 m
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysPlentiful

Local crime statistics

452 recorded crimes in the local area (July 2026)

Top categories:

Violent crime39%
Anti-social behaviour15%
Shoplifting14%
Public order6%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Southend-on-Sea council pays.

Care fee trajectory

Indicative weekly fee by year, against what Southend-on-Sea pays care homes.
YearCouncil rate (per week)
2024£903
2025£958

What Southend-on-Sea council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Elgin Rest Home is backed by a local NHS health network. The nearest A&E is Southend Hospital, 1.2 miles away. The local GP practice is THE VALKYRIE SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Southend Hospital · 1.2 mi
Nearest GP · CQC Good
THE VALKYRIE SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Westcliff-on-sea

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age Concern Southend-on-sea Cio

Age Concern Southend-on-Sea provides a face-to-face friendship/befriending service, telephone befriending, transport for older people to medical appointments, clubs, shops etc., a handyman…

0.7 miles away · Source: Charity Commission (1160916)
Charity

The C E D A R S (The Centre for the Employment of the Disabled and Retired in Rayleigh Society)

The society is known as c e d a r s (centre for employment of the disabled and retired of rochford society. it was originally hoped to find "piece work" to supplement the income of pensioners and…

4.3 miles away · Source: Charity Commission (278255)
Charity

Hockley and Hawkwell Day Centre

From our own premises we provide a meeting place for the benefit of the people of Hockley and Hawkwell aged 55 or over. Freshly cooked lunches, light refreshments and afternoon entertainment are…

4.3 miles away · Source: Charity Commission (207022)
Charity

Carers Choices

Carers Choices is a specialist charity supporting unpaid carers and the people they care for. We provide practical and emotional support through our advocacy, groups and services including respite…

4.3 miles away · Source: Charity Commission (1093483)
Charity

Wyvern Community Transport

Wyvern Community Transport provides fully accessible transport to permanent residents of Rochford District and Castle Point Borough on an individual basis who are unable to access public transport.

4.3 miles away · Source: Charity Commission (1113449)
Charity

Age UK Sheppey

- day opportunities at 2 day centres in Sheerness and Leysdown, including transport, light breakfast, a freshly cooked lunch and activities - trips and outings, included escorted shopping every…

7.9 miles away · Source: Charity Commission (1155211)

Information last reviewed October 2026.

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