Home care agency

The Firs Home Care Ltd

Home care agency in Chippenham, Wiltshire

The Firs Home Care Ltd

Home care agency in Chippenham, Wiltshire

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressUnit 9, Forest Gate, Pewsham, Chippenham, SN15 3RS

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About

The Firs Home Care Ltd is a home care agency based in Chippenham, Wiltshire, which provides care and support to people in their own homes. It supports older people over 65, younger adults, and people with dementia, physical disabilities, mental health needs, sensory impairment and learning disabilities. The agency was rated Good by the Care Quality Commission in 2021, with Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 25 November 2021 · Last inspected 7 October 2021

Inspectors found that this home care service, which supports people in their own homes, delivered warm and respectful care, with staff attentive to each person's preferences and daily routines. Staff were described as well trained, supported by management, and able to raise concerns. The report says people were involved in regular reviews of their care and that staff encouraged independence and choice, using the minimum restriction needed.

Strengths noted
  • Staff were described as caring and committed, and people and their relatives gave positive feedback about the service and the staff.
  • The registered manager was described as holding strong values and modelling good practice.
  • Staff had good training and access to a range of information and opportunities to develop their skills.
  • Care plans were reviewed regularly with people taking part, and staff supported people to make choices and regain independent living skills.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.1 miles
Hospital14.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenLimited
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — The Firs Home Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

The Firs Home Care Ltd is backed by a local NHS health network. The nearest A&E is Royal United Hospitals, Bath, 14 miles away. The local GP practice is LODGE SURGERY, 1.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal United Hospitals, Bath · 14 mi
Nearest GP · CQC Good
LODGE SURGERY · 1.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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