Home care agency
Retain Healthcare Ltd, Chippenham
Home care agency in Chippenham, Wiltshire
Retain Healthcare Ltd, Chippenham
Home care agency in Chippenham, Wiltshire
Operated by Retain Healthcare
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Retain Healthcare Ltd is a home care agency based in Chippenham, Wiltshire. It delivers care and support to people in their own homes, with a focus on dementia care. The agency supports people with dementia, physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders.
Retain Healthcare Ltd was rated Good by the Care Quality Commission in 2021. The inspection found the service effective, caring and responsive, with good leadership. Safety was rated as Requires Improvement.
What inspectors found
CQC: GoodReport published 30 December 2021 · Last inspected 12 November 2021
Inspectors looked at this domiciliary care service in Chippenham, which helps people with personal hygiene and eating in their own homes, in a focused review of the safe and well-led areas after concerns about risk and incident management. Risks to people were assessed and managed, and staff were trained on medicines, safeguarding and COVID-19 measures. People and relatives described staff as reliable, professional and caring, and the service worked well with outside professionals and the local authority.
- Risk assessments and management plans were in place for people, and changes were made after a serious incident.
- Staff were trained on safeguarding and medicines, and their medicines competence was checked by senior staff.
- People and relatives said visits were reliable, staff were professional, and there were enough staff to meet needs.
- Quality monitoring systems were in place, and there was a registered manager supported by a senior team, with regular staff meetings.
- Some incidents and accidents were not recorded on the provider's incident system, so the action taken was not always documented.
- For one person, a safety check with the prescriber had not been carried out, though the provider acted on this during the inspection.
- People said communication about changes to their regular staff needed to improve, and the provider planned to address this.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Retain Healthcare Ltd, Chippenham will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Retain Healthcare Ltd, Chippenham is backed by a local NHS health network. The nearest A&E is Royal United Hospitals, Bath, 13.1 miles away. The local GP practice is LODGE SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Retain Healthcare
Retain Healthcare Ltd, Chippenham is one of 3 services run by Retain Healthcare on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Chippenham
Information last reviewed October 2026.
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