Home care agency
The Care Bureau Ltd - Domiciliary Care - Northampton
Home care agency in Northampton, West Northamptonshire
The Care Bureau Ltd - Domiciliary Care - Northampton
Home care agency in Northampton, West Northamptonshire
Operated by The Care Bureau
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About
The Care Bureau Ltd is a home care agency in Northampton, independently owned and operated and founded more than 23 years ago. It provides home-based nursing, care and support, with a particular focus on dementia. It supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairment or learning disabilities, in their own homes.
The Care Quality Commission inspects the agency regularly. Its overall rating is Requires Improvement, from a report published in 2023. The agency is rated Good for being effective, caring and responsive, and Requires Improvement for being safe and well-led.
What inspectors found
CQC: Requires improvementReport published 9 February 2023 · Last inspected 6 December 2022
Inspectors found that people using this Northampton domiciliary service generally feel safe with staff, who know them well and have been trained, and that medicines competence is tested. However, care records did not always contain enough detail on health needs or risk mitigation, and call scheduling, particularly at weekends, did not always match what people wanted. The registered manager was described as open and responsive to feedback, though monitoring systems needed improving.
- People feel safe with staff, and staff are recruited safely and know how to protect people from harm or abuse
- Staff are trained, understand people's needs, and support people to reach other health professionals when needed
- Care plans show that people's equality characteristics are considered and respected
- The registered manager sought feedback, was open and transparent, and made changes based on what people said
- Care records lacked detail on health needs and did not always explain how to reduce identified risks; audits had not picked up these gaps
- Weekend call times did not always suit people, and staff were at times stretched to give the full support people needed
- People and relatives had mixed views on communication with the service and on whether they were asked for feedback; some staff felt they were not listened to
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — The Care Bureau Ltd - Domiciliary Care - Northampton will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Care Bureau Ltd - Domiciliary Care - Northampton is backed by a local NHS health network. The nearest A&E is Northampton General Hospital, 2.8 miles away. The local GP practice is MOULTON SURGERY, 1.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of The Care Bureau
The Care Bureau Ltd - Domiciliary Care - Northampton is one of 10 services run by The Care Bureau on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Northampton
Information last reviewed October 2026.
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