My Homecare
The Care and Support Group North Yorkshire
Home care agency in Knaresborough, North Yorkshire
Operated by My Homecare
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
The Care and Support Group North Yorkshire, operating as My Homecare, is a home care agency that provides care and support in people's own homes. Its office is in Knaresborough, Harrogate. The agency focuses on dementia care and also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities.
Support includes help with housekeeping and laundry to keep the home clean and safe, and assistance to make sure medication is taken correctly and on time. Staff can also prepare meals suited to individual dietary needs. The agency says its work is designed to help people stay independent at home. The Care Quality Commission rates the agency Good overall (report published 2022), with Safe, Caring, Responsive and Well-led rated Good and Effective rated Requires Improvement.
What inspectors found
CQC: GoodReport published 20 September 2022 · Last inspected 17 August 2022
Inspectors found that the service provides personal care to people in their own homes and that staff knew people well and supported them in a person-centred way. Care plans covered many areas of people's lives, and people and their relatives said they were happy with the care. Some people gave mixed feedback about call times, which the manager linked to recent staffing pressures.
- Staff knew people well and gave person-centred support, with care plans that reflected individual preferences
- Medicines were handled safely and recorded accurately, and individual risk assessments were in place
- Staff were safely recruited, trained to meet individual needs, and encouraged people's independence with dignity and respect
- People were supported to speak up for their rights, and advocacy was available and used when needed
- Call times were a mixed experience for some people, and recent staffing problems affected some visits, with recruitment plans in place to address this
- Where people needed help to make decisions or lacked capacity, their choice and control was not always recorded properly, and inspectors made a recommendation about this
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseAdequate
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — The Care and Support Group North Yorkshire will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Care and Support Group North Yorkshire is backed by a local NHS health network. The nearest A&E is Harrogate District Hospital, 2.9 miles away. The local GP practice is EASTGATE MEDICAL GROUP, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of My Homecare
The Care and Support Group North Yorkshire is one of 6 services run by My Homecare on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Knaresborough
Information last reviewed October 2026.
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