Home care agency

Hill View Manor

Home care agency in Knaresborough, North Yorkshire

North Yorkshire County Council

Hill View Manor

Home care agency in Knaresborough, North Yorkshire

Operated by North Yorkshire County Council

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressManor Court, Manor Road, Knaresborough, HG5 0SJ

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About

Hill View Manor is a home care agency run by North Yorkshire County Council, based in Knaresborough. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people, those with physical disabilities, mental health needs, sensory impairment and learning disabilities.

Hill View Manor was rated Good by the Care Quality Commission in 2021, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 10 September 2021 · Last inspected 16 August 2021

Inspectors found that Hill View Manor, a domiciliary care agency supporting adults aged 55 and over in an extra care housing scheme, delivers care that is kind, personalised and focused on keeping people as independent as possible. People said they feel safe, staff have a good understanding of safeguarding, and there are enough suitably qualified staff. Leadership, quality assurance and staff support were described positively, and the service kept its good rating.

Strengths noted
  • People and their relatives described staff as kind and caring, and inspectors saw positive, person-centred interactions
  • Care plans were regularly reviewed and focused on helping people stay as independent as possible
  • People's choices and decisions were respected, and their care was tailored to their preferences
  • Staff felt supported, with clear leadership, a positive culture and action plans where shortfalls were found
Areas to improve
  • Medicines were given safely, but medicines records were not always accurately completed, and inspectors made a recommendation about this

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment

Food hygiene rating

Very good

Food Standards Agency · inspected September 2025

What's nearby

GP surgery150 m
Hospital2.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Hill View Manor will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hill View Manor is backed by a local NHS health network. The nearest A&E is Harrogate District Hospital, 2.5 miles away. The local GP practice is EASTGATE MEDICAL GROUP, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Harrogate District Hospital · 2.5 mi
Nearest GP · CQC Good
EASTGATE MEDICAL GROUP · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of North Yorkshire County Council

Hill View Manor is one of 28 services run by North Yorkshire County Council on AskBart. See how the group's services are rated and where it operates.

See all 28 North Yorkshire County Council listings →

Information last reviewed October 2026.

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