West Park Care

Home care agency in Harrogate, North Yorkshire

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address38 Freemans Way, Harrogate, HG3 1DH

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About

West Park Care is a home care agency based in Harrogate, North Yorkshire, providing care and support in people's own homes. It focuses on dementia care and supports a range of people, including older adults, younger adults, people with physical disabilities, mental health needs, sensory impairments, learning disabilities and substance misuse. Its approach centres on personalised, one-to-one support that helps individuals live independently at home, with the aim of keeping clients safe and comfortable where they live rather than moving them elsewhere.

The Care Quality Commission rates West Park Care Good overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led questions, based on a report published in 2022. The agency describes its home care as a lower-cost alternative to residential care, allowing people to stay in their own surroundings.

What inspectors found

CQC: Good

Report published 1 June 2022 · Last inspected 30 March 2022

Inspectors found West Park Care, a domiciliary agency supporting younger and older adults, some living with dementia, to be good overall. People and relatives described consistent, familiar staff who were skilled, kind and respectful, and care plans gave staff clear guidance on each person's needs. Medicines support, risk assessments, and the management team's approach to quality monitoring were all reported positively.

Strengths noted
  • Continuity of staff and a caring, dignified approach praised by people using the service and their relatives
  • Safe support with medicines and creams, with staff competency checked
  • Care plans and risk assessments in place, with people involved in decisions about their support
  • Management and quality monitoring systems that the report says drive improvement, with staff supported in their roles
Areas to improve
  • Inspectors asked the provider to make sure staff training is tailored to the specific needs of the people they support

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery1.1 miles
Hospital1.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseAdequate
  • Public ParkAdequate
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAmple
  • TakeawaysSparse

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — West Park Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

West Park Care is backed by a local NHS health network. The nearest A&E is Harrogate District Hospital, 1.2 miles away. The local GP practice is KINGSWOOD SURGERY, 1.1 miles away.

Nearest hospital · A&E
Harrogate District Hospital · 1.2 mi
Nearest GP
KINGSWOOD SURGERY · 1.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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