Home care agency
TerraBlu Homecare
Home care agency in Tunbridge Wells, Kent
TerraBlu Homecare
Home care agency in Tunbridge Wells, Kent
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
TerraBlu Homecare is a home care agency that provides care and support in people's own homes. It is an independent firm based in Tunbridge Wells, Kent, with a small team that gets to know each client individually. The agency describes its approach as focused on dignified, respectful care that helps people live fulfilling, independent lives. Its care focus is dementia, and it supports older people, younger adults under 65, people with physical disabilities, people with mental health needs and people with learning disabilities.
The Care Quality Commission rated TerraBlu Homecare as Requires Improvement overall, in a report published in 2022. It was rated Good for Caring and Responsive, and Requires Improvement for Safe, Effective and Well-led.
What inspectors found
CQC: Requires improvementReport published 21 April 2022 · Last inspected 18 February 2022
Most people and relatives who spoke to inspectors described positive experiences, saying carers were kind, skilled and attentive to individual preferences, and that they felt safe. Staff were trained to spot and raise concerns about abuse, and people had a say in planning their care. The service's overall rating fell from good to requires improvement, with inspectors raising concerns about how risks, medicines and staff checks were handled.
- People and relatives praised the care they received and the staff who provide it.
- Many people said they felt safe and had not experienced accidents while receiving care.
- Staff had training on safeguarding and understood how to protect people from poor care and abuse.
- People and their representatives took part in planning their care, and care delivered matched people's assessed needs.
- Risks were not consistently assessed and managed, care plans and risk assessments varied in detail, and medicines were not always handled safely.
- Some accident and incident reports were not completed, safeguarding concerns about older people were not always passed to the local authority, and checks on new staff could not be fully evidenced.
- Care plans for people with a learning disability or autism did not focus on their goals, quality audits missed problems that inspectors found, and some events were not reported to the Care Quality Commission.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — TerraBlu Homecare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
TerraBlu Homecare is backed by a local NHS health network. The nearest A&E is Tunbridge Wells Hospital at Pembury, 2.1 miles away. The local GP practice is LONSDALE MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Tunbridge Wells
Information last reviewed October 2026.
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