Midshires Care Ltd

Helping Hands Tunbridge Wells

Home care agency in Tunbridge Wells, Kent

Operated by Midshires Care

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address42 Monson Road, Tunbridge Wells, TN1 1LU

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About

Helping Hands Tunbridge Wells is a home care agency based in Tunbridge Wells, Kent, operated by Midshires Care Ltd. It provides care and support in people's own homes, with a particular focus on dementia. Care is arranged to suit each person's needs and lifestyle, including people living with ongoing or progressive conditions, or a terminal illness, arising from ageing, accident or injury. The agency aims to help clients keep living well in the home and community they know.

The agency supports older people, younger adults, and people with dementia, physical disabilities, mental health needs, sensory impairment or learning disabilities. The Care Quality Commission rated it Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2020.

What inspectors found

CQC: Good

Report published 24 January 2020 · Last inspected 6 January 2020

Inspectors rated this first-time registration as good. People using the service and their relatives were positive about it, and one person described the care staff as kind. The report says care calls were reliably completed on time, staff had training and the skills they needed, and people's dignity, privacy and choices were respected.

Strengths noted
  • Care calls were reliably completed on time, with enough care staff in place
  • People were safeguarded from abuse and safe recruitment and medicine practices were in place
  • Staff had introductory and refresher training and the knowledge and skills to provide safe care
  • People were treated with compassion, their dignity and privacy were respected, and they were consulted about their care

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital2.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAdequate
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Helping Hands Tunbridge Wells will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Helping Hands Tunbridge Wells is backed by a local NHS health network. The nearest A&E is Tunbridge Wells Hospital at Pembury, 2.1 miles away. The local GP practice is LONSDALE MEDICAL CENTRE, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Tunbridge Wells Hospital at Pembury · 2.1 mi
Nearest GP · CQC Good
LONSDALE MEDICAL CENTRE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Midshires Care

Helping Hands Tunbridge Wells is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.

See all 150 Midshires Care listings →

Information last reviewed October 2026.

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