Hever Care Limited

Home care agency in Tunbridge Wells, Kent

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address1st Floor, Suite 11, Lonsdale Gate, Lonsdale Gardens, Tunbridge Wells, TN1 1NU

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About

Hever Care Limited is a home care agency based in Tunbridge Wells, Kent, providing care and support in people's own homes. Its services include personal care, medication assistance and practical help to support independent living. It also offers in-home health checks covering blood pressure, cholesterol, cardiovascular disease risk, BMI and lung capacity. Its flagship live-in supported living service provides around-the-clock care with one-to-one support, and the agency operates as a small team with a focus on continuity. Care fees start from £25 an hour.

The agency focuses on dementia care and supports older people, younger adults, people with physical disabilities and people with sensory impairment. It is rated Good by the Care Quality Commission overall, with Good ratings across all five key questions in a 2023 report.

What inspectors found

CQC: Good

Report published 11 July 2023 · Last inspected 8 June 2023

Inspectors found that people's needs and choices were assessed thoroughly before care began, with risks in care plans and staff skills matched to what people needed. People and relatives described kind, respectful staff and a team approach in which families were involved in decisions. The report says staff were trained and supported, received updates through an app, and that the registered manager was responsive to feedback.

Strengths noted
  • Needs, choices and clinical risks are assessed fully before care starts, and staff skills match people's needs
  • People and relatives describe staff as kind, respectful and caring, and say people feel safe with them
  • Relatives can view care visits through a real-time app and value the registered manager's responsiveness
  • Staff feel valued, are trained and supported, and get regular updates on care plans and policies

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital2.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Hever Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hever Care Limited is backed by a local NHS health network. The nearest A&E is Tunbridge Wells Hospital at Pembury, 2.3 miles away. The local GP practice is LONSDALE MEDICAL CENTRE, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Tunbridge Wells Hospital at Pembury · 2.3 mi
Nearest GP · CQC Good
LONSDALE MEDICAL CENTRE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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