Norse Care (Services) Limited
Sydney House
Residential care home in Norwich, Norfolk
Operated by Norse Care (Services)
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Sydney House is a care home in Norfolk, set in the Norfolk Broads. It has 45 registered beds and provides residential, dementia and respite care. Every resident has their own room, many with an ensuite, and the home has four communal lounges, dining areas and a large garden with secluded spots. Activities include crafts, music, games and time outdoors, along with visiting entertainers and community involvement where possible. Taking part is optional. Visiting is open, and there is parking for visitors.
The Care Quality Commission rated the home Good overall in its report, published in 2019. All five key questions (safe, effective, caring, responsive and well-led) were also rated Good.
What inspectors found
CQC: GoodReport published 1 April 2019 · Last inspected 13 February 2019
Inspectors found that people living at Sydney House, a care home for older people, including some living with dementia, were content there and felt safe with the staff who supported them. Relatives said they felt welcome and were kept informed of any changes. Staff were described as kind and compassionate, knowing people well and involving them in decisions about their care.
- Medicines were given safely, and staff followed good infection control practice.
- The provider employed enough staff to meet people's needs promptly, and recruitment checks were thorough.
- Staff had training across a wide range of topics and quickly recognised changes in people's health, getting them access to healthcare professionals when needed.
- The registered manager was described as approachable and a strong leader, and complaints were taken seriously and used to improve the service.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
What's nearby
- Set back from main road noise
- Fire station about 850 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysLimited
Local crime statistics
794 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
| Respite (short stay) | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £980 |
| 2025 | £1,015 |
What Norfolk council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Sydney House is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 16.4 miles away. The local GP practice is STALHAM STAITHE SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Norwich
Local clubs, charities and support groups that help older residents stay active and connected.
Norwich Men's Shed
Norwich Mens Shed supports the wellbeing of men in the local community. We provide a dedicated workshop space for men to socialise and take part in practical, creative and recreational activities,…
Vision Norfolk
At Vision Norfolk we recognise that the experience of losing sight or developing vision impairment is extremely distressing and can be isolating and costly for those affected. Through our team of…
Community Action Norwich
Children's weekly evening club, weekly youth clubs, day centre with lunch club and a weekly cafe and warm space for the community with free food and Wi-Fi along with a foodbank distribution centre…
Age Concern Norfolk
Our mission is to support older people in Norfolk to enjoy the opportunities and meet the challenges of later life.Our vision is to ensure that older people live well in Norfolk
Mangreen Trust
Mangreen Trust provides space, facilities for recreation, spiritual activities, swimming, training, wellness, meetings & educational activities. Monthly spiritual gatherings welcome any faith or…
Swardeston Day Centre
Provision of day care facilities for 25 elderly clients per week. This includes a hot lunch, recreational activities arranged. Approx 15 volunteers help 3 part time staff in running the centre.…
Part of Norse Care (Services)
Sydney House is one of 33 homes run by Norse Care (Services) on AskBart. See how the group's homes are rated and where it operates.
More care homes near Norwich
Information last reviewed October 2026.
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