Care home

Ingham Old Hall Care Home

Residential care home in Norwich, Norfolk

Ingham Old Hall Care Home

Residential care home in Norwich, Norfolk

CQC Good25 bedsResidential
NeighbourhoodHigh Retirement CommunityCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSea Palling Road, Ingham, Norwich, NR12 0TW
Beds25

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About

Ingham Old Hall Care Home has provided care for older people for forty years, in a setting it describes as homely, with the aim of helping residents live as normally as possible and with dignity. The home is a member of the National Care Association. Its stated approach is that residents should be able to make their own decisions and choose how they spend their time, with respect for individuality and a secure, relaxed environment in which care, wellbeing and comfort are the priority.

The home, which has 25 registered beds and provides residential care, is in Ingham, near Norwich in Norfolk. It also offers day care for people living with dementia or those who need extra help, and provides support for family carers who need respite or time away on holiday. The Care Quality Commission rated the home Good overall in its 2021 report, with Good grades for the safe, effective, caring, responsive and well-led areas.

What inspectors found

CQC: Good

Report published 8 November 2021 · Last inspected 1 November 2021

Inspectors found that people at Ingham Old Hall were supported by trained, caring staff who met their needs in a timely way, with good choice, medicines handling, infection control and food. The home was described as clean and personalised, with people feeling listened to and staff reporting good teamwork and support. Inspectors said the newly appointed registered manager had oversight of the service and that improvements since the last inspection were visible, though further embedding of changes was still needed.

Strengths noted
  • Staff were described as well-trained, kind and caring, and people's needs were met in a timely, person-centred way
  • Medicines were managed safely and infection prevention and control, including during COVID-19, was judged effective
  • People had choice over their daily lives and the home was visibly clean with personalised rooms and helpful signage
  • Complaints were investigated and the new registered manager's governance systems were seen to drive improvement
Areas to improve
  • Inspectors said further embedding of improvements was still required, although they were confident the service would keep improving

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Residential

Facilities

Activities programme
En-suite rooms
Laundry service
Library
Lift
Minibus / outings
Multiple lounges

Food hygiene rating

Very good

Food Standards Agency · inspected December 2025

What's nearby

GP surgery1.4 miles
Hospital16.6 miles
Pub or bar300 m

Straight-line distances. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

Local crime statistics

794 recorded crimes in the local area (April 2026)

Top categories:

Violent crime30%
Shoplifting20%
Anti-social behaviour17%
Criminal damage & arson8%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.

Care fee trajectory

Indicative weekly fee by year, against what Norfolk pays care homes.
YearCouncil rate (per week)
2024£980
2025£1,015

What Norfolk council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Ingham Old Hall Care Home is backed by a local NHS health network. The nearest A&E is James Paget University Hospital, 16.6 miles away. The local GP practice is STALHAM STAITHE SURGERY, 1.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
James Paget University Hospital · 16.6 mi
Nearest GP · CQC Good
STALHAM STAITHE SURGERY · 1.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Norwich

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Norwich Men's Shed

Norwich Mens Shed supports the wellbeing of men in the local community. We provide a dedicated workshop space for men to socialise and take part in practical, creative and recreational activities,…

0.5 miles away · Source: Charity Commission (1171796)
Charity

Vision Norfolk

At Vision Norfolk we recognise that the experience of losing sight or developing vision impairment is extremely distressing and can be isolating and costly for those affected. Through our team of…

0.6 miles away · Source: Charity Commission (1206599)
Charity

Community Action Norwich

Children's weekly evening club, weekly youth clubs, day centre with lunch club and a weekly cafe and warm space for the community with free food and Wi-Fi along with a foodbank distribution centre…

1.4 miles away · Source: Charity Commission (1079028)
Charity

Age Concern Norfolk

Our mission is to support older people in Norfolk to enjoy the opportunities and meet the challenges of later life.Our vision is to ensure that older people live well in Norfolk

1.8 miles away · Source: Charity Commission (1077097)
Charity

Mangreen Trust

Mangreen Trust provides space, facilities for recreation, spiritual activities, swimming, training, wellness, meetings & educational activities. Monthly spiritual gatherings welcome any faith or…

3.6 miles away · Source: Charity Commission (297985)
Charity

Swardeston Day Centre

Provision of day care facilities for 25 elderly clients per week. This includes a hot lunch, recreational activities arranged. Approx 15 volunteers help 3 part time staff in running the centre.…

3.7 miles away · Source: Charity Commission (1065872)

Information last reviewed October 2026.

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