Healthcare Homes

Overbury House Nursing and Residential Home

Care home in Norwich, Norfolk

Operated by Healthcare Homes

CQC Requires improvement61 beds
NeighbourhoodHigh Retirement CommunityCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressOverbury House, 9 Staitheway Road, Wroxham, Norwich, NR12 8TH
Beds61

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About

Overbury House Nursing and Residential Home, operated by Healthcare Homes, provides permanent and respite care for up to 61 residents in Norwich, Norfolk. The home offers both residential and nursing care.

The Care Quality Commission rated Overbury House as Requires Improvement overall in its 2023 report. The home was rated Good for Effective, Caring and Responsive care, though Safe and Well-led were assessed as Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 1 September 2023 · Last inspected 16 August 2023

Inspectors found that day-to-day care was caring and kind according to relatives, and that people were supported to make choices and given the least restrictive care possible. Recruitment and staff induction and training were described as in place, and the registered manager was seen as approachable. Staffing levels on the day were judged adequate, though relatives gave mixed views on whether there were enough staff to meet needs promptly.

Strengths noted
  • Relatives described staff as caring and kind, and said they felt the care was safe
  • People were supported to have choice and control, with least restrictive practice and decisions made in their best interests
  • A recruitment process supported the safe hiring of suitable staff, and staff received induction and training for their roles
  • Relatives and staff found the registered manager approachable and felt confident concerns would be listened to
Areas to improve
  • Medicines were not always handled and administered safely, with inconsistent guidance and some incomplete or inaccurate medication records
  • Medicines were not always reordered in time, so people did not always have a continuous supply
  • The quality assurance system did not identify or address the medicines problems found, and breaches relating to medicines were identified

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected February 2026

What's nearby

GP surgery0.9 miles
A&E: Norfolk and Norwich University Hospital9.9 miles
  • Set back from main road noise
  • Fire station about 650 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsSparse
  • TakeawaysSparse

Local crime statistics

794 recorded crimes in the local area (April 2026)

Top categories:

Violent crime30%
Shoplifting20%
Anti-social behaviour17%
Criminal damage & arson8%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.

Care fee trajectory

Indicative weekly fee by year, against what Norfolk pays care homes.
YearCouncil rate (per week)
2024£980
2025£1,015

What Norfolk council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Overbury House Nursing and Residential Home is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 9.9 miles away. The local GP practice is HOVETON & WROXHAM MEDICAL CENTRE, 0.9 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 9.9 mi
Nearest GP · CQC Good
HOVETON & WROXHAM MEDICAL CENTRE · 0.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Norwich

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Norwich Men's Shed

Norwich Mens Shed supports the wellbeing of men in the local community. We provide a dedicated workshop space for men to socialise and take part in practical, creative and recreational activities,…

0.5 miles away · Source: Charity Commission (1171796)
Charity

Vision Norfolk

At Vision Norfolk we recognise that the experience of losing sight or developing vision impairment is extremely distressing and can be isolating and costly for those affected. Through our team of…

0.6 miles away · Source: Charity Commission (1206599)
Charity

Community Action Norwich

Children's weekly evening club, weekly youth clubs, day centre with lunch club and a weekly cafe and warm space for the community with free food and Wi-Fi along with a foodbank distribution centre…

1.4 miles away · Source: Charity Commission (1079028)
Charity

Age Concern Norfolk

Our mission is to support older people in Norfolk to enjoy the opportunities and meet the challenges of later life.Our vision is to ensure that older people live well in Norfolk

1.8 miles away · Source: Charity Commission (1077097)
Charity

Mangreen Trust

Mangreen Trust provides space, facilities for recreation, spiritual activities, swimming, training, wellness, meetings & educational activities. Monthly spiritual gatherings welcome any faith or…

3.6 miles away · Source: Charity Commission (297985)
Charity

Swardeston Day Centre

Provision of day care facilities for 25 elderly clients per week. This includes a hot lunch, recreational activities arranged. Approx 15 volunteers help 3 part time staff in running the centre.…

3.7 miles away · Source: Charity Commission (1065872)

Part of Healthcare Homes

Overbury House Nursing and Residential Home is one of 54 homes run by Healthcare Homes on AskBart. See how the group's homes are rated and where it operates.

See all 54 Healthcare Homes listings →

Information last reviewed October 2026.

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