Sunbury
Home care agency in Sunbury-on-thames, Surrey
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- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Sunbury is a home care agency based in Sunbury-on-Thames, Surrey, providing care in people's own homes. It focuses on dementia and also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. Care is tailored to each person, with an emphasis on dignity and independence, and the agency has taken on packages where earlier arrangements broke down. Services include personal care, light meals, help with eating, medication administration, housework, shopping and overnight sleepover or wakening care.
The agency has been operating for 28 years. All carers are DBS checked and receive ongoing training, and spot checks and audits are carried out. Service users can raise concerns day or night. The Care Quality Commission rates Sunbury Good overall, with Good ratings for safe, effective, caring, responsive and well-led (report published 2020).
What inspectors found
CQC: GoodReport published 27 January 2020 · Last inspected 5 December 2019
Inspectors found Direct Independent Care Limited, a domiciliary agency supporting 15 people aged 65 and over, had made clear improvements since its last inspection. Staff were described as kind, caring and well trained, with training records up to date, and people were treated with respect and given choice. Medicines handling and safeguarding were judged to be in order.
- New risk assessment and pre-assessment processes help confirm the service can meet people's needs
- Medicine administration records are audited, so errors are picked up quickly
- Staff are supervised regularly and encouraged to raise issues
- Complex communication needs are supported with documented aids in care plans
- The report's concerns are limited, as it records that the provider has addressed the breaches from the last inspection
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Sunbury will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Sunbury is backed by a local NHS health network. The nearest A&E is St Peter's Hospital, 5.3 miles away. The local GP practice is SUNBURY GROUP PRACTICE, 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Sunbury-on-thames
Information last reviewed October 2026.
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