Cera Care
Apex Prime Care - North West Surrey
Home care agency in Sunbury-on-thames, Surrey
Operated by Cera Care
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Apex Prime Care - North West Surrey is a home care agency, operated by Cera Care, that provides care and support in people's own homes. Based in Sunbury-on-Thames, Surrey, it draws on 20 years of experience and has dementia as its specific focus. It also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities.
Visits are arranged at the times, places and in the manner each person prefers, and every client has a tailored care plan. Support can include help getting dressed and ready for the day, companionship and help around the home, with the aim of preserving independence and daily routines. The Care Quality Commission rates the agency Good overall, with Good grades across all five key questions, following a 2022 report.
What inspectors found
CQC: GoodReport published 26 July 2022 · Last inspected 14 July 2022
Inspectors found that staff were kind and caring and knew people's needs well, and that people enjoyed their visits and felt listened to. Care was described as respecting choice and control, with risks managed, safeguarding handled appropriately, medicines given safely, and staff well trained and supported. Care plans were personalised and health monitoring and nutrition were well handled, with good leadership and effective quality monitoring in place.
- Staff were kind and caring, knew people's needs well, and people looked forward to their visits
- People's choices and decisions were respected and their views were listened to and acted upon
- Safeguarding training was completed and staff acted when they suspected someone was at risk
- Medicines were managed safely and infection prevention and control was followed well
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Apex Prime Care - North West Surrey will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Apex Prime Care - North West Surrey is backed by a local NHS health network. The nearest A&E is St Peter's Hospital, 5.4 miles away. The local GP practice is SUNBURY GROUP PRACTICE, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Cera Care
Apex Prime Care - North West Surrey is one of 146 services run by Cera Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Sunbury-on-thames
Information last reviewed October 2026.
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