St Annes Care Home

Residential care home in Whitley Bay, North Tyneside

Operated by Ascot Care (Castleview)

CQC Good40 bedsDementiaResidential
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address1-4 Rockcliffe, Whitley Bay, NE26 2BG
Beds40

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About

St Annes Care Home is a 40-bed residential care facility in Whitley Bay, North Tyneside, providing care for older people and those living with dementia. The home is rated Good by the Care Quality Commission, with Good grades across all five key areas: Safe, Effective, Caring, Responsive and Well-led (2023 report).

The home supports residents requiring dementia care and general residential accommodation for older adults in the North East.

What inspectors found

CQC: Good

Report published 5 January 2023 · Last inspected 7 December 2022

Inspectors found a home where people felt safe and well supported, with staff described as patient and quick to respond. Staffing levels were sufficient, and reduced reliance on agency staff has given people more continuity of care. Refurbishment work is underway, with completed areas already improving daily life, though ongoing works in dining and communal areas are being managed to limit disruption.

Strengths noted
  • People said staff were patient and they did not have to wait long for support
  • Medicines administration was safe and records were clear, with auditing recently improved
  • The registered manager showed a strong understanding of the service and the people who use it
  • The provider works well with external professionals to make sure people get the help they need
Areas to improve
  • Care plans were up to date but need more person-centred detail
  • Analysis of falls needs improving, and inspectors asked for more creative approaches to reduce falls risk
  • The provider's conflict of interest policy was not always followed

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential

Specialist care

Dementia
Older people (65+)

Facilities

Communal Lounge
Gardens

What's nearby

GP surgery150 m
A&E: South Tyneside District Hospital4.9 miles
Pub or bar250 m
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysPlentiful

Local crime statistics

262 recorded crimes in the local area (July 2026)

Top categories:

Shoplifting35%
Anti-social behaviour25%
Violent crime13%
Public order7%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what North Tyneside council pays.

Care fee trajectory

Indicative weekly fee by year, against what North Tyneside pays care homes.
YearCouncil rate (per week)
2024£893
2025£944

What North Tyneside council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

St Annes Care Home is backed by a local NHS health network. The nearest A&E is South Tyneside District Hospital, 4.9 miles away. The local GP practice is WHITLEY BAY HEALTH CENTRE, 0.1 miles away, rated ‘Outstanding’ by the CQC.

Nearest hospital · A&E
South Tyneside District Hospital · 4.9 mi
Nearest GP · CQC Outstanding
WHITLEY BAY HEALTH CENTRE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Whitley Bay

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

The Hardman Centre

Provision of high quality services in supporting older people facing isolation or loneliness and for the parents of pre-school children seeking excellent early years education for their children

0.3 miles away · Source: Charity Commission (1144252)
Charity

Age UK Newcastle and North Tyneside

To improve the quality of life for older people

2.4 miles away · Source: Charity Commission (1049527)
Charity

Churches Together in South Tyneside

CTST projects: Happy at Home (befriending service for isolated elderly people); Street Angels (supporting those in need on Saturday nights); Nurturing Dementia; interfaith projects. Supports…

2.7 miles away · Source: Charity Commission (1153612)
Charity

Age Concern South Tyneside

Age Concern South Tyneside has the general aim to promote the well-being of all older people in South Tyneside, recognising their right to independence, fulfilment,dignity and choice, working with…

3.2 miles away · Source: Charity Commission (502623)
Charity

Age Concern Tyneside South

At Age Concern Tyneside South (ACTS), we believe in a world where everyone can love life. We are here to inspire, enable and support the older people of South Tyneside to help people to make the…

3.2 miles away · Source: Charity Commission (1168807)
Charity

The North Tyneside Carers Centre

The organisation aims to improve the quality of life for carers in North Tyneside by supporting them through a high quality service, shaped by carers' needs and is accessible to all carers.…

4.9 miles away · Source: Charity Commission (1051472)

Part of Ascot Care (Castleview)

St Annes Care Home is one of 6 homes run by Ascot Care (Castleview) on AskBart. See how the group's homes are rated and where it operates.

See all 6 Ascot Care (Castleview) listings →

Information last reviewed October 2026.

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