Kendal House
Residential care home in Whitley Bay, North Tyneside
Operated by Lenore Care
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Kendal House is a small residential care home in Whitley Bay, North Tyneside, in North East England. The home has 24 registered beds and provides residential, dementia and respite care for people aged 65 and over. Its care extends to people living with dementia, and the home is registered to support residents with a range of dementia types.
The Care Quality Commission rated Kendal House Good overall in its 2022 report, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions. Residents who need some help with mobility can receive individual support, although the home's layout means it is not suitable for people who depend on a wheelchair for mobility.
What inspectors found
CQC: GoodReport published 25 August 2022 · Last inspected 2 August 2022
Inspectors found a relaxed, homely setting at this Whitley Bay home, which provides personal care for up to 24 older people, some of whom live with dementia. Staff were described as warm and affectionate, and people and relatives gave consistently positive feedback about their caring approach. The registered manager is well regarded by staff and by outside professionals.
- Staff were praised for their caring, affectionate manner, and people and relatives gave consistently positive feedback about it.
- Risks to people are assessed, and staff understand those risks and act early to reduce them.
- Recruitment checks, induction, refresher training and competence checks are in place, and medicines are stored and given safely.
- Meal choices, varied activities, use of the outdoor space and links with the local community were all found to be strengths.
- Auditing of medicines administration and staff competence checks could look in more depth at good practice, and inspectors made a recommendation about this.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
Food hygiene rating
Very good
Food Standards Agency · inspected December 2025
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseAdequate
- Public ParkSparse
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsAmple
- TakeawaysPlentiful
Local crime statistics
262 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
| Respite (short stay) | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what North Tyneside council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £893 |
| 2025 | £944 |
What North Tyneside council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Kendal House is backed by a local NHS health network. The nearest A&E is South Tyneside District Hospital, 5.1 miles away. The local GP practice is WHITLEY BAY HEALTH CENTRE, 0.3 miles away, rated ‘Outstanding’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Whitley Bay
Local clubs, charities and support groups that help older residents stay active and connected.
The Hardman Centre
Provision of high quality services in supporting older people facing isolation or loneliness and for the parents of pre-school children seeking excellent early years education for their children
Age UK Newcastle and North Tyneside
To improve the quality of life for older people
Churches Together in South Tyneside
CTST projects: Happy at Home (befriending service for isolated elderly people); Street Angels (supporting those in need on Saturday nights); Nurturing Dementia; interfaith projects. Supports…
Age Concern South Tyneside
Age Concern South Tyneside has the general aim to promote the well-being of all older people in South Tyneside, recognising their right to independence, fulfilment,dignity and choice, working with…
Age Concern Tyneside South
At Age Concern Tyneside South (ACTS), we believe in a world where everyone can love life. We are here to inspire, enable and support the older people of South Tyneside to help people to make the…
The North Tyneside Carers Centre
The organisation aims to improve the quality of life for carers in North Tyneside by supporting them through a high quality service, shaped by carers' needs and is accessible to all carers.…
Part of Lenore Care
Kendal House is one of 5 homes run by Lenore Care on AskBart. See how the group's homes are rated and where it operates.
More care homes near Whitley Bay
Information last reviewed October 2026.
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