Sisters Care Services CIC
Home care agency in Birmingham
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Sisters Care Services CIC is a home care agency based in Birmingham, West Midlands, which provides care and support in people's own homes. It is nurse-led and focuses on domiciliary and complex care for people living with dementia, physical disabilities, mental health conditions, sensory impairments and learning disabilities, as well as chronic illnesses and life-limiting conditions. The agency says it aims to match health needs with each client's personality and preferences.
The Care Quality Commission rates the agency Good overall, with Good ratings for safety, effectiveness, caring and responsiveness. Its well-led rating is Requires Improvement. The rating was published in 2019.
What inspectors found
CQC: GoodReport published 23 December 2019 · Last inspected 20 November 2019
Inspectors found that this community health care agency, which supports 10 people in their own homes, delivers good care. Staff were described as knowledgeable and kind, and the people supported and their relatives said staff listened and understood their needs, although a regular staff team was not always in place. The inspection also found a clear focus on safety, medicines, infection control and respecting people's choices.
- People and relatives described staff as friendly, caring and respectful, and said staff enjoyed their work.
- The service was open and honest in its approach, and leaders and staff were approachable.
- People were assessed before receiving support, with attention to their health, cultural and language needs, and what mattered to them.
- Staff worked with GPs, district nurses and other professionals, and supported people's choice and control in the least restrictive way.
- Quality monitoring audits had not yet been fully embedded into everyday working practices and needed some improvement.
- People did not always have the same regular staff visiting them.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Sisters Care Services CIC will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Sisters Care Services CIC is backed by a local NHS health network. The nearest A&E is Heartlands Hospital, 2.3 miles away. The local GP practice is BABYLON GP AT HAND BIRMINGHAM, 0.4 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Birmingham
Information last reviewed October 2026.
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