Midlands Medicare Agency Ltd
Home care agency in Birmingham
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- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Midlands Medicare Agency Ltd is a home care agency based in Birmingham, West Midlands. It provides care and support in people's own homes, with a particular focus on dementia. Its SOURCE describes companion sitting services for adult clients in their own homes. The agency supports people across several client groups, including those living with dementia, older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities.
The Care Quality Commission rates the agency Good overall, with its report published in 2019. Its key-question grades are Good for safe, caring, responsive and well-led, and Requires Improvement for effective.
What inspectors found
CQC: GoodReport published 4 April 2019 · Last inspected 13 March 2019
Inspectors rated this domiciliary care agency good, finding that people were supported safely and kindly by staff. Care records were described as detailed, tailored to each person and regularly reviewed, and the registered manager was seen as committed to high-quality care. The concerns centred on staff recruitment, induction, supervision and one person's records relating to mental capacity.
- Medicines were handled safely, and only trained and competent staff gave them.
- Staff were described as caring and kind, and people were treated respectfully.
- Care records were detailed, person-centred and reviewed at regular intervals, and included contacts for other health professionals involved in care.
- The registered manager was seen as committed to person-centred, high-quality care, and systems were in place to audit records and gather feedback from people who used the service.
- Evidence of thorough recruitment for the care co-ordinator post could not be shown at the time of inspection, and inspectors made a recommendation about staff recruitment.
- Staff induction was not recorded, and supervision and field-based competency checks were inconsistent, leading to a recommendation about staff support.
- Care records for one person did not show that all requirements of the Mental Capacity Act 2005 were being met.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Midlands Medicare Agency Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Midlands Medicare Agency Ltd is backed by a local NHS health network. The nearest A&E is Heartlands Hospital, 2.2 miles away. The local GP practice is BABYLON GP AT HAND BIRMINGHAM, 0.4 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Birmingham
Information last reviewed October 2026.
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