NDH Care Ltd

NDH Care Ltd

Home care agency in Birmingham

Operated by NDH Care

CQC Requires improvementDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressElite House, Unit 6, 70 Warwick Street, Birmingham, B12 0NL

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About

NDH Care Ltd is a home care agency that provides care and support in people's own homes from its office in Birmingham, West Midlands. Its care focus is dementia, and it also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders.

Support includes help with bathing, dressing and grooming, delivered with respect and discretion. Carers give medication reminders, help organise medicines, and assist with meal planning, preparation and serving. Mobility support helps people move safely around their home.

The Care Quality Commission rates NDH Care Ltd as Requires Improvement overall, in a report published in 2023. It is rated Good for effective, caring and responsive, and Requires Improvement for safe and well-led.

What inspectors found

CQC: Requires improvement

Report published 8 August 2023 · Last inspected 8 June 2021

NDH Care Ltd provides personal care in people's own homes and supported 309 people aged 65 and over at the time of this focused inspection in June 2021, which examined the safe and well-led areas only. Inspectors found a consistent team of staff who understood how to report concerns about abuse, and infection control had improved. However, the report found shortcomings in managing risk, medicines and quality monitoring, which led to an overall rating of requires improvement, down from good at the previous inspection.

Strengths noted
  • Staff were recruited safely.
  • People received support from a consistent team who understood their responsibility to report concerns about abuse.
  • Infection control practices had improved, and people said staff took action to reduce COVID-19 risks.
  • People were supported to give feedback on their experience of the service.
Areas to improve
  • Risks to people's safety had not always been assessed, and staff were not always given guidance on how to reduce them.
  • Medicines were not managed safely, and some records were not kept accurately.
  • Governance systems were not effective at identifying where improvement was needed, and feedback from people was not consistently acted upon.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital2.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — NDH Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

NDH Care Ltd is backed by a local NHS health network. The nearest A&E is Heartlands Hospital, 2.2 miles away. The local GP practice is BABYLON GP AT HAND BIRMINGHAM, 0.4 miles away.

Nearest hospital · A&E
Heartlands Hospital · 2.2 mi
Nearest GP
BABYLON GP AT HAND BIRMINGHAM · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of NDH Care

NDH Care Ltd is one of 3 services run by NDH Care on AskBart. See how the group's services are rated and where it operates.

See all 3 NDH Care listings →

Information last reviewed October 2026.

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