Home care agency
Serve Homecare
Home care agency in Stevenage, Hertfordshire
Serve Homecare
Home care agency in Stevenage, Hertfordshire
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About
Serve Homecare is a home care agency based in Stevenage, Hertfordshire, providing care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions and sensory impairment. Dementia care is a particular focus.
Serve Homecare was rated Good by the Care Quality Commission in 2022, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 30 November 2022 · Last inspected 21 November 2022
Serve Homecare is a domiciliary agency supporting 63 people in their own homes. Inspectors found that people and relatives felt safe and well supported, that visits were reliably delivered, and that staff were kind, caring and trained, with care plans kept up to date and reviewed regularly. Feedback views were mixed on whether people were asked for their opinions, though everyone said the management and staff team were approachable.
- Individual risks were assessed and staff were aware of them, with accidents and events reviewed and follow-up actions completed
- Staff arrived on time, stayed for the full visit length and did not miss visits, according to people using the service
- Staff received relevant training and felt supported by management, and people felt they had the right knowledge and skills
- Monitoring and quality assurance processes were in place to identify areas for further development
- Views on whether people were asked for feedback about the service were mixed
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Serve Homecare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Serve Homecare is backed by a local NHS health network. The nearest A&E is Lister Hospital, 1.2 miles away. The local GP practice is KING GEORGE & MANOR HOUSE SURGERIES, 0 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Stevenage
Information last reviewed October 2026.
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