Joy Caring Services Limited
Home care agency in Stevenage, Hertfordshire
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About
Joy Caring Services Limited is a home care agency based in Stevenage, Hertfordshire, providing domiciliary and live-in support to help people remain in their own homes. The agency works with older people, younger adults and those with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and eating disorders. Services include personal care assistance, medication management, meal preparation, supported living and specialist nursing care, as well as sitting and respite support for informal carers.
The agency was rated Good by the Care Quality Commission in 2019, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 27 June 2019 · Last inspected 21 April 2019
Inspectors found that people using this domiciliary care service felt safe and were generally happy with their care, with relatives describing staff as helpful, kind and caring. Assessments and care plans reflect people's own preferences, and continuity of staff, planned visits and staff training and support were all noted. Quality checks by the registered manager and care coordinators, including unannounced spot checks, were also described.
- People felt safe and reported being happy with the care they received
- Care plans are built around people's own views of their needs, likes and dislikes
- Staff are usually the same people, which helps people build familiar relationships with them
- Regular checks on staff in people's homes and feedback gathering support quality
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Joy Caring Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Joy Caring Services Limited is backed by a local NHS health network. The nearest A&E is Lister Hospital, 0.7 miles away. The local GP practice is STANMORE MEDICAL GROUP, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Stevenage
Information last reviewed October 2026.
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