Serendip Home Care Limited
Home care agency in New Milton, Hampshire
Do you run Serendip Home Care Limited? Manage this listing free.
About
Serendip Home Care Limited is a home care agency providing care and support in people's own homes. Founded in 2018, it helps people stay comfortable at home with everyday tasks, personal care, meal preparation, and help keeping the home clean and well maintained. Its carers also transport clients and work with health professionals and family members. The agency's office is in New Milton, in the New Forest, Hampshire.
The agency focuses on dementia care and supports adults with a range of needs, including older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, substance misuse and eating disorders. The Care Quality Commission rated it Good overall in its 2019 report, with Good ratings for safe, effective, caring, responsive and well-led care.
What inspectors found
CQC: GoodReport published 10 April 2019 · Last inspected 7 February 2019
Inspectors found that people receiving personal care in their own homes from this domiciliary agency felt safe, and described staff as warm and caring. Care was described as person-centred and delivered by a small, consistent team at times that suited each person, with people and relatives involved in planning their support. The report also describes well-organised leadership and staff who feel supported through regular supervision and annual appraisals.
- People said they felt safe with the staff and the service they received.
- A small, consistent staff team visited at times that suited people, and staff knew the people they supported well.
- The registered manager was described as committed, and the management team as approachable, open and supportive.
- Staff said they felt valued and listened to, and received regular supervision and annual appraisals.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Serendip Home Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Serendip Home Care Limited is backed by a local NHS health network. The nearest A&E is The Royal Bournemouth Hospital, 8 miles away. The local GP practice is COASTAL MEDICAL PARTNERSHIP, 0.9 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near New Milton
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Serendip Home Care Limited, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Serendip Home Care Limited?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.