Agincare

Agincare UK New Milton

Home care agency in New Milton, Hampshire

Operated by Agincare

CQC GoodDementia
Address16 Whitefield Road, New Milton, BH25 6DF

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About

Agincare UK New Milton is a home care agency that delivers care and support in people's own homes from its base in New Milton, in the New Forest, Hampshire. It supports older people, including those living with dementia, as well as people with physical disabilities, mental health needs or sensory impairment. Care is offered in fully managed or flexible arrangements, which the agency says can be tailored to each person and provided nationwide.

Arrangements begin with a person-centred care plan and risk assessment, and are overseen by a dedicated care manager and care supervisor. A 24-hour on-call emergency line is available. The agency employs and pays its care workers, including live-in carers, and says it trains, supervises and supports them, finding a replacement if a carer falls ill. It is rated Good overall by the Care Quality Commission, with all five key questions rated Good in its 2020 report.

What inspectors found

CQC: Good

Report published 10 January 2020 · Last inspected 4 December 2019

Inspectors found that people receiving personal care in their own homes from this service were very positive about it, describing staff as caring, courteous and unhurried. Staff were said to treat people with dignity, listen to them, and encourage them to stay independent, and care plans reflected people's own preferences. The registered manager was described as accessible and supportive of staff, and the report notes the service was rated good at its previous inspection.

Strengths noted
  • Staff were described as caring, courteous and unhurried, and treated people with dignity and respect.
  • People were involved in planning their care and were encouraged to stay independent and make their own choices.
  • Recruitment and staffing levels were judged sufficient to meet people's needs.
  • The registered manager was described as hands-on and approachable, and staff said they felt well supported; issues raised during the inspection were dealt with promptly.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment

What's nearby

GP surgery150 m
Hospital7.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseAmple
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Agincare UK New Milton will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Agincare UK New Milton is backed by a local NHS health network. The nearest A&E is The Royal Bournemouth Hospital, 7.2 miles away. The local GP practice is COASTAL MEDICAL PARTNERSHIP, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The Royal Bournemouth Hospital · 7.2 mi
Nearest GP · CQC Good
COASTAL MEDICAL PARTNERSHIP · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Agincare

Agincare UK New Milton is one of 85 services run by Agincare on AskBart. See how the group's services are rated and where it operates.

See all 85 Agincare listings →

Information last reviewed October 2026.

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