Sefton New Directions Limited - Reablement Service

Home care agency in Bootle, Sefton

Operated by Sefton New Directions

CQC GoodDementia
AddressOffice B 10 Magdalen Square, Netherton, Bootle, L30 5QH

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About

Sefton New Directions Limited - Reablement Service is a home care agency that provides care and support in people's own homes. It operates from an office in Bootle, Sefton, Merseyside. The agency supports people with dementia, older people, younger adults, and people with physical disabilities, mental health needs or learning disabilities. Its services include reablement, rapid response to health emergencies alongside NHS hospital partners, and respite support for the people it supports and their carers, friends and family.

The agency works with commissioners to adapt its services as health and social care needs change. It says its approach is guided by transparency, trust and development for its workforce. The Care Quality Commission rates it Good overall, with Good grades across all five key questions, in a report published in 2019.

What inspectors found

CQC: Good

Report published 20 December 2019 · Last inspected 26 November 2019

Inspectors found that people using this short-term reablement service, which supports people in their own homes after hospital discharge, had confidence in staff, who were described as caring and enthusiastic. Support was given with dignity, centred on each person's goals, and aimed at helping people regain independence and stay at home for longer. Staff were said to be well trained and supervised, with most holding additional training for the specific needs of the people they support.

Strengths noted
  • Staff are described as caring, enthusiastic and considerate, and people said they were treated with dignity
  • Support is person-centred, with people involved in setting and reaching their own goals
  • Where possible, people are supported by the same staff, which helps progress to be monitored
  • Regular checks and audits are carried out, and feedback from people, relatives and staff about management was positive

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery0 m
Hospital2.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtLimited
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsSparse
  • TakeawaysSparse

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Sefton New Directions Limited - Reablement Service will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Sefton New Directions Limited - Reablement Service is backed by a local NHS health network. The nearest A&E is Aintree University Hospital, 2.3 miles away. The local GP practice is NETHERTON SURGERY, 0 miles away.

Nearest hospital · A&E
Aintree University Hospital · 2.3 mi
Nearest GP
NETHERTON SURGERY · 0 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Sefton New Directions

Sefton New Directions Limited - Reablement Service is one of 3 services run by Sefton New Directions on AskBart. See how the group's services are rated and where it operates.

See all 3 Sefton New Directions listings →

Information last reviewed October 2026.

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