Home care agency
Expect Limited
Home care agency in Bootle, Sefton
Expect Limited
Home care agency in Bootle, Sefton
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About
Expect Limited is a home care agency based in Bootle, Merseyside, providing care and support to people in their own homes. It supports older people, those with mental health needs and people with learning disabilities.
The agency was rated Good by the Care Quality Commission in 2019, with Good grades for Safety, Effectiveness, Caring and Responsiveness. The Well-led key question was rated Requires Improvement.
What inspectors found
CQC: GoodReport published 5 June 2019 · Last inspected 30 April 2019
The report rates this home care service in Sefton as good, following an inspection in April 2019 that was brought forward after inspectors received concerns. Inspectors found that staff were kind and caring, had time to spend with people, and respected people's dignity, routines and choices. Some written guidance and care documentation were found to be unclear or hard to navigate, and the provider was already introducing changes to address this.
- People using the service said they felt secure, and inspectors found the homes they visited to be clean, secure and well kept.
- Staffing levels were suitable, and staff had enough time with people without being rushed.
- Medicines were given only by staff trained to do so, and staff recruitment was carried out safely.
- Staff training was up to date, staff received supervision and annual appraisals, and people were supported with eating, drinking and consent in line with the law.
- Guidance for staff on food and drink while supporting people in their homes was not always clear.
- Some information in care files was hard to locate and was presented inconsistently, although a new system to reformat care plans was being introduced.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAdequate
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Expect Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Expect Limited is backed by a local NHS health network. The nearest A&E is Royal Liverpool University Hospital, 2.7 miles away. The local GP practice is BOOTLE VILLAGE SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Bootle
Information last reviewed October 2026.
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