Yes Care Services - Liverpool
Home care agency in Liverpool, Sefton
Operated by Yes Care Services
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About
Yes Care Services - Liverpool is a home care agency that provides care and support in people's own homes around Liverpool and Merseyside. Established in 1996, it is an independent provider with contracts to work with Liverpool, Knowsley, Sefton and St Helens councils. Its carers are deployed to where they are needed, 24 hours a day, 365 days a year, and the agency aims to help people remain independent in their own surroundings. Dementia is its specific care focus, and it supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse.
The Care Quality Commission rates the agency Good overall, in a report published in 2023. It received Good ratings for safe, effective, caring and well-led, and Requires Improvement for responsive.
What inspectors found
CQC: GoodReport published 30 March 2023 · Last inspected 20 February 2023
Inspectors describe Yes Care Services - Liverpool as a domiciliary agency supporting people in their own homes, including some people with a learning disability or autism. People said they felt safe, that staff were caring, and that medicines and calls were usually on time. Inspectors also found that staff were trained and supervised, and that people were involved in decisions about their care.
- People said they felt safe and that staff were dependable with medicines and visit timings.
- Staff were described as kind, compassionate and respectful of people's dignity and privacy.
- Staff knew how to raise safeguarding concerns and were recruited safely.
- Quality audits and action plans were in place, and the registered manager understood their responsibilities and reported notifiable incidents.
- Some care plans needed more detail about people's choices, preferences and risk mitigation, which inspectors have recommended the provider address.
- One person felt embarrassed because of the age of some staff and preferred older carers, which was not always possible to arrange.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysSparse
Gallery
What home care costs
Estimated typical UK ranges — Yes Care Services - Liverpool will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Yes Care Services - Liverpool is backed by a local NHS health network. The nearest A&E is Aintree University Hospital, 1.5 miles away. The local GP practice is GLOVERS LANE SURGERY, 1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Yes Care Services
Yes Care Services - Liverpool is one of 2 services run by Yes Care Services on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Liverpool
Information last reviewed October 2026.
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