Rowan House Residential Home

Residential care home in Saltash, Cornwall

Operated by M & C Care

CQC Requires improvement26 bedsDementiaResidential
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address4 Lower Port View, Saltash, PL12 4BY
Beds26
Registered managerRebecca Louise Solomon

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About

Rowan House Residential Home is a 26-bed care home in Saltash, Cornwall, providing residential care and specialist dementia support. The home supports older people aged 65 and over, as well as younger adults under 65.

Rowan House was rated Requires Improvement by the Care Quality Commission in 2023. The home was rated Good for Effective, Caring and Responsive care, and Requires Improvement for Safe and Well-led.

What inspectors found

CQC: Requires improvement

Report published 31 August 2023 · Last inspected 27 July 2023

Inspectors found that people at Rowan House Residential Home, a service for up to 26 people with dementia that also runs a домiciliary care agency, were happy with their care and felt safe. Staff were described as kind, caring and respectful of privacy and dignity, and people and relatives spoke warmly of the atmosphere and the management. The report noted that staff were well trained, that care plans were detailed and up to date, and that the environment was safe.

Strengths noted
  • People and relatives described staff as friendly, kind and caring, and said they were happy with the service
  • Staff received induction, training and support, including fire safety and dementia care, before working alone
  • Care plans and risk assessments were clear, up to date and reviewed regularly
  • The environment and equipment were kept safe, with regular health and safety checks in place
Areas to improve
  • Risks were not always identified, assessed and recorded, and one person was exposed to potential financial risk with no checks on staff financial transactions
  • Recruitment processes were not entirely robust
  • Capacity assessments in two care plans were misleading and contradictory, and policies did not always support people's choice and control

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential

Specialist care

Dementia
Older people (65+)
Younger adults (under 65)

Food hygiene rating

Good

Food Standards Agency · inspected April 2026

What's nearby

GP surgery0 m
A&E: Derriford Hospital4.5 miles
Pub or bar250 m
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysSparse

Local crime statistics

85 recorded crimes in the local area (July 2026)

Top categories:

Violent crime35%
Criminal damage & arson20%
Anti-social behaviour19%
Shoplifting6%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Cornwall council pays.

Care fee trajectory

Indicative weekly fee by year, against what Cornwall pays care homes.
YearCouncil rate (per week)
2024£1,097
2025£1,123

What Cornwall council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Rowan House Residential Home is backed by a local NHS health network. The nearest A&E is Derriford Hospital, 4.5 miles away. The local GP practice is PORT VIEW SURGERY, 0 miles away.

Nearest hospital · A&E
Derriford Hospital · 4.5 mi
Nearest GP
PORT VIEW SURGERY · 0 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Saltash

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Community Regeneration Outreach Projects Ltd

To promote activities and educational opportunities for local residents and surrounding areas of Plymouth. The centre offers a warm friendly environment where people can relax and enjoy the…

2.4 miles away · Source: Charity Commission (1085090)
Charity

Plymouth Music Zone Limited

PMZ's an award winning charity using music to reach out and transform the lives of some of the most disadvantaged children, young people and vulnerable adults. Music Leaders deliver music…

3.3 miles away · Source: Charity Commission (1100878)
Charity

Plymouth Age Concern

Plymouth Age Concern (known as Age UK Plymouth) exists to care for and work with people over the age of 50 and their carers in and around the City of Plymouth to improve the quality of their life…

5.1 miles away · Source: Charity Commission (281820)
Charity

The Elder Tree Limited (Voluntary Visiting Service)

The Elder Tree provides an extensive support and befriending network for isolated and vulnerable older people resident in Plymouth.

5.1 miles away · Source: Charity Commission (1124248)
Charity

Callington and District Age Concern

A weekly lunch club held on Thursdays in each month - providing a two course meal followed by entertainment.

7.7 miles away · Source: Charity Commission (280496)
Charity

Tavistock Community Transport Association

It provides community transport services in the Tavistock, West Devon and East Cornwall areas through the operation of the Tavistock Country Bus.

7.9 miles away · Source: Charity Commission (1171763)

Part of M & C Care

Rowan House Residential Home is one of 2 homes run by M & C Care on AskBart. See how the group's homes are rated and where it operates.

See all 2 M & C Care listings →

Information last reviewed October 2026.

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