Relate Service Providers Ltd

Home care agency in Ilford, Redbridge

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressBroadway Chambers, 1 Cranbrook Road, Ilford, IG1 4DU

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About

Relate Service Providers Ltd is a home care agency that delivers care and support in people's own homes, coordinated from its office in Ilford, Redbridge. It shapes its services around each person's individual needs, offering specialist help with everyday living and support for people with dementia or Alzheimer's disease who wish to stay independent at home.

The agency supports people with dementia, older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairments, learning disabilities or eating disorders. The Care Quality Commission rates it Good overall, with Good ratings for each key question, in a report published in 2023.

What inspectors found

CQC: Good

Report published 15 May 2023 · Last inspected 5 April 2023

Inspectors found that people using this small domiciliary care agency in Redbridge, which supported three older people at the time of inspection, felt safe and received their medicines as prescribed. Staff were described as kind and caring, with care plans reviewed and involving people and their relatives. Management staff were noted for their close, hands-on oversight of day-to-day care.

Strengths noted
  • Safeguarding processes, risk assessments and staff guidance on keeping people safe were in place
  • Staff were trained and supported by the registered manager to carry out their roles well
  • People and relatives praised the caring, inclusive service and their privacy and dignity were respected
  • Quality assurance and feedback systems were in place to help the service keep improving

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital2.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Relate Service Providers Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Relate Service Providers Ltd is backed by a local NHS health network. The nearest A&E is King George Hospital, 2.3 miles away. The local GP practice is YORK ROAD SURGERY, 0.2 miles away.

Nearest hospital · A&E
King George Hospital · 2.3 mi
Nearest GP
YORK ROAD SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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